Business and Data Analyst

TITLE: Business and Data Analyst

DEPARTMENT (S): IT

DIRECT REPORTS: N/A

REPORTS TO: Chief Administrative Officer

Location: Carlstadt, NJ

Pay Rate: $75,000-$95,000 Annually DOE

US Citizenship Required.

POSITION SUMMARY

The Business and Data Analyst will support CRM, Project Management and Financial Master Data activities and will identify and develop analytical information to drive process improvements and efficiencies across the business. The position will interact with divisional leaders to identify areas of improvement through qualitative and quantitative data capture and analysis from market data and daily operational data, presented in a logical and useful manner.

ESSENTIAL JOB FUNCTIONS

Business Data Analysis Activities

• Detailed data analysis, through compiling data sets together in Excel and comparing to other like data sets.
• Create reports from data across multiple systems to enable monitoring and tracking of key KPI's
• Detailed analytical review to understand outcome of reports and project level detail.
• Tactical reporting development to enable Divisional Leadership to manage business activities.
• Attend operational meetings as required

Process Improvement and Data Quality Management

• Support the creation, monitoring and updating daily of the Customer data maintained for all Divisions in the corporate CRM, Project Management and Financial Systems (Salesforce, Sitetracker, Sage, Power BI)
• Ensure the single source accuracy of information across the systems to ensure data completeness and quality
• Perform data conformity checks and data quality analysis
• Performs data updates based on changing business requirements, user requests, data-quality issues reported and create data cleansing action plan, etc.
• Problem solves issues relating to data inconsistencies to uncover root causes of errors and provide solutions
• Suggests process & tools improvements to the Business Process Owners
• Captures training needs and suggest improvements
• Creates necessary training documents based on findings and suggested improvements and facilitates and delivers such training
• Supports End-users in the execution of the processes
• Captures issues / inefficiencies identified in the execution of operational processes (as an input for process improvement
• Solicits feedback from key-users to drive improvements and share best in class practices

SKILLS AND ABILITIES

• High aptitude for analytical and detailed work
• Creative problem-solver, with the ability to think, plan, and execute on multiple projects autonomously and in an organized fashion, balancing the long-term and urgent needs of the team
• Demonstrated ability to work calmly and collaboratively in fast-paced and ambiguous environments, maintaining good judgment and the ability to escalate appropriately
• Must be able to perform in a high transaction volume environment
• Must be highly organized, flexible, deadline oriented
• Excellent project management and communication skills
• Must be a self-starter, able to produce with limited supervision in a fast-paced environment
• When business critical issues arise, must be willing to work outside normal business hours.
• Excellent writing, organizational, planning, and communication skills
• High energy, team oriented, data driven, and results-focused
• Other duties as assigned

MINIMUM REQUIREMENTS

• BA/BS Degree in Business/Finance or related field
• Expert level in MS Excel and MS PowerPoint and Adobe
• Ability to work in Carlstadt, NJ office

PREFERRED REQUIREMENTS

• Experience working in HRIS and Salesforce software
• Telecom infrastructure or construction industry experience

• Experience with Power BI, Sage Accounting Software or similar financial software
• Experience working with SiteTracker, or similar project management software