CTMS Administrator

Job Description As a Clinical Trial Management System (CTMS) Administrator at one of our healthcare clients, your day-to-day involves overseeing the full implementation and ongoing support of the CTMS for more than 500 clinical trials. You coordinate system builds and upgrades, manage research calendars, and ensure all modules-including billing compliance and patient registries-run efficiently. You work closely with vendors to develop and deliver training programs, assess user competency, and provide ongoing support to the research team. Daily tasks include generating real-time reports for trial metrics and financial tracking, monitoring and allocating trial revenue, and collaborating with finance to ensure accurate billing and compliance. You also develop workflows to streamline patient recruitment, data management, and payment reconciliation, and work with IT to integrate CTMS with EPIC and other clinical systems. Throughout, you maintain high standards of organizational competency and adapt to additional duties as needed. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements Bachelor's degree in a relevant field At least 4 years of hands-on experience administering clinical trial management systems, specifically with OnCore. Proven background as a Research Coordinator or Research Monitor. Strong expertise in coverage analysis and financial management within CTMS platforms. Skilled in building, reviewing, modifying, and releasing calendars in OnCore, including financial data entry and reconciliation. Experience supporting pre-award functions and integrating financial billing processes into CTMS workflows. Demonstrated ability to adapt calendar builds to evolving study requirements and ensure compliance with billing and regulatory standards. Solid understanding of both clinical operations and finance as they relate to CTMS administration.