Collections Associate
Job Description
Job Description
Position Overview:
We are seeking a detail-oriented Collections Specialist to manage outbound B2B accounts receivable and client relations. This role focuses on commercial leasing collections, requiring a strong balance of firm account management and exceptional customer service. You will interact directly with our major business clients, resolve payment discrepancies, and manage cash applications.
Key Responsibilities & Qualifications:
- High-Volume Outbound Calling: Actively contact B2B clients regarding outstanding balances.
- Industry Experience: Prior experience in commercial leasing collections is required. (Please note: We are not looking for third-party agency experience).
- Client Relations: Maintain strong professional relationships with key corporate accounts through excellent verbal and written communication.
- Technical Skills: Proficiency in MS Excel and Word is essential.
- Financial Administration: Background in basic accounting principles and cash application processes.
- Education: A degree in Finance, Business, or a related field is preferred.
Work Schedule & Location:
- Hybrid Structure: This role requires you to work on-site at our Burlington, NJ office every Wednesday and Thursday, with the flexibility to work from home the rest of the week (subject to change based on operational needs).
- Onboarding: To ensure proper training, you must work fully on-site in the Burlington, NJ office for your first 30 days.
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