Receptionist - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
I opened my agency in 2000 and currently lead a team of three. Before becoming an agent with State Farm, I worked in auto claims, which gave me firsthand experience helping customers through challenging situations and understanding the importance of having the right protection in place. I’m a graduate of Fordham University and have spent my career focused on building strong relationships and helping customers make informed decisions about their insurance needs. Our agency offers PTO, paid holidays, health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe that when team members feel supported, they can provide the best possible experience for our customers. Our culture is driven, professional, and results-oriented. I’m looking for someone who is sharp, personable, and motivated to succeed. The ideal candidate is goal-oriented, outgoing, and not afraid to take initiative or create opportunities. If you enjoy working with people, thrive in a fast-paced environment, and are motivated by growth and achievement, this could be a great fit for you. ROLE DESCRIPTION:
Greg Thomas - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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