Trade Operations Senior Manager

Johnson and Johnson
Titusville, NJ

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

Sales Enablement

Job Sub Function:

Commercial and Trade Relations Strategy

Job Category:

People Leader

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at

Johnson & Johnson Health Care Systems Inc. (Strategic Customer Group) is recruiting for a Trade Operations Senior Manager to be based in Titusville, NJ or Horsham, PA office locations.

Johnson & Johnson Health Care Systems Inc. provides account management and customer support services to key health care customers, including Integrated Hospital Systems (IDNs)/health systems, national and regional Group Purchasing Organizations (GPOs), leading Health Plans, Pharmacy Benefit Managers (PBMs), Specialized Pharmacy Providers (SPPs) and government health care institutions (Veteran’s Administration and Department of Defense). The company also provides contract management, logistics and supply chain functions for the major Johnson & Johnson franchises.

We provide medicines for an array of health concerns in several therapeutic areas. Our goal is to help people live healthy lives. We have produced and marketed many first-in-class prescription medications and serve the broad needs of the healthcare market - from patients to practitioners, from clinics to hospitals. For more about the Pharmaceutical Companies of Johnson & Johnson visit:

The Trade Operations Senior Manager is accountable to effectively lead and collaborate with multi-disciplinary business partners including but not limited to brand, supply chain, customer facing Specialty Pharmacy and Trade distribution directors, Institutional Business Group, JOM, Medical Information, finance, legal, and other SCG functional areas. The position will primarily focus on the management of all Trade Operations functions for the Therapeutic Areas as assigned. The focus will be on working with internal and external business partners to ensure that the Trade Operations responsibilities for approved distribution models are implemented and operating in compliance with all internal processes and FDA approvals and guidelines.

This role will report into the Director of Trade Operations within the SCG Trade organization.

Key Responsibilities:

  • Provides outstanding leadership for all key activities for product launches, pricing updates, divestitures, discontinuations, recalls, loss of exclusivity, JJPAF orders, clinical trial requests, pharmacy compendia, NDC, packaging and shipper change communications.
  • Point of contact for product availability inquiries from the direct and indirect Janssen Customer facing and brand teams
  • Partners with JOM, Supply Chain, and Strategic Insights and Analytics (SIA) to support products with analytics, inventory monitoring, and order management processes for key brands.
  • Plan, adjust, prioritize and implement strategies to achieve results
  • Interpret large amounts of sophisticated and conflicting information from multiple sources and make timely and effective decisions

Additional responsibilities include the following:

  • Cross-functional partnership: Works with Program owners, HCC, Privacy, Law Department, Finance, Pharmacovigilance, Strategic Insights and Analytics (SIA), Safety Services, CSC, Procurement, Brand Teams and vendors to ensure a smooth implementation of channel strategies
  • Deliver outstanding project management and clear communication between delivery model service providers and internal subject matter experts
  • Demonstrates conviction, proactivity and persistence when influencing others and overcoming resistance
  • Build clear and concise communications and presentations using approaches that highlight the most pertinent information for key business partners and customers to initiate appropriate and timely execution
  • Interpret results of data analysis and understand business implications that are important to business partners and customers

Qualifications

Education:

  • Bachelor’s Degree is required, MBA preferred

Experience and Skills:

Required:

  • Minimum of 5+ years healthcare related business experience required
  • Ability to work with ambiguity while establishing structure and process standards is required
  • Experience in developing comprehensive and impactful recommendations and solutions that drive key decisions are required
  • Ability to lead teams and drive consensus is required
  • Proven project management skills is required
  • Ability to present to all levels of leadership is required
  • Excellent verbal and written communication skills required
  • Ability to influence without authority at all levels in the organization and with customers is required

Preferred:

  • Demonstrated Intellectual Curiosity; with an appetite for learning more about the health care marketplace and how it impacts the pharmaceutical industry
  • Demonstrated Business Insight; understanding of the health care marketplace, the competitive edge of our products, and the process by which patients gain access to our products
  • Ability to balance multiple priorities and make decisions in an ambiguous environment
  • Critical Thinking: ability to use industry knowledge to anticipate and prepare for the future
  • Consistent track record of working in a matrix environment
  • Experience in Contracting administration and execution, Healthcare Compliance, Finance, SOPs, and Relationship Management

Other:

This position will be based in Titusville, NJ or Horsham PA and may require up to 10% domestic travel for business and customer meetings. Job Duties & Responsibilities for optimizing channel strategy across the US Janssen portfolio; and working closely with all Market Access Teams to accentuate takeaways. Encouraging an inclusive environment make this a critical role for advancing shared accountability.

The anticipated base pay range for this position is $120,000 to $207,000.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. ·

  • Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
  • Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
  • This position is eligible to participate in the Company’s long-term incentive program.
  • Employees are eligible for the following time off benefits:
    • Vacation – up to 120 hours per calendar year
    • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
    • Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
  • Additional information can be found through the link below.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([email protected]) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is :

$120,000 - $207,000

Additional Description for Pay Transparency:

Posted 2025-09-13

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