Product Support Engineer
Job Description
Job Description
Sunbird ( an established leader in Data Center Infrastructure Management, is looking for an Product Support Engineer to help us maintain our award winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java , Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.
Essential duties and responsibilities
- Trouble shoot field issues to reproduce and, when possible. identify the root cause
- Work with the rest of the team as needed to create scripts or procedures to correct problems in deployed systems
- Provide clear and timely communication to keep all relevant parties informed
- Document information and transfer knowledge so that fewer issues are escalated from TS to engineering
- Lead internal and customer-facing calls as needed
Requirement / Qualifications
- BS/MS degree in Computer Science or a related subject or equivalent experience
- Good oral and written communication, and interpersonal skills
- Ability to adapt, multi-task, and manage changing priorities
- Self-motivated, ability to learn and apply new skills quickly
Desired knowledge and skills
A candidate with any of the following will be at an advantage:
- Knowledge of the data center domain and DCIM tools
- Working experience with Linux based environments (RHEL/Rocky preferred)
- Java, ANSI SQL, and general programming skills
- Experienced in using PostgreSQL, Jira, or GitHub
- Experience with virtualization (e.g., VMware, Nutanix, docker)
- Scripting skills (e.g., shell scripts, Ruby, Python, Perl)
Why Sunbird
- We are all about delighting our clients and live/breathe the end client/user experience
- We believe in collaboration, teamwork, creativity and taking initiative
- What are customers saying about Sunbird:
- Why work at Sunbird:
Powered by JazzHR
wsB1TcU0Gf
Recommended Jobs
Strategy Manager
Job Description Job Description Description: A&M Industrial is a family-owned industrial distributor that has been serving customers for nearly 70 years. Industrial distribution plays a critical…
Site Director
Job Description Job Description Site Director Job Description NOTE: ALL VACANCY POSTINGS ARE PENDING UNTIL APPROVED BY THE BOARD. NOTE: APPLICATIONS WILL NOT BE CONSIDERED UNTIL THREE …
General Manager
Crosstown Plumbing is a successful plumbing store located in East Orange, NJ. We are looking for an experienced, empathetic, and motivational General Manager to oversee daily operations and manage …
Property Manager - Edgewater NJ
Job Description Job Description Property Manager Needed! The Position Seeking an experienced Property Manager to manage one of our beautiful communities. This is a luxury 266-unit luxury co…
National Medical Education Associate Manager - On-site
The Associate Medical Education Manager plays a key role in creating and delivering impactful educational programs that support healthcare professionals, strengthen customer relationships, and advanc…
Training and Quality Leader
This position is offered by Assist America, a wholly owned subsidiary of International Medical Group. Job Description The Training and Quality Leader is a critical role in ensuring exceptional…
Client Services Specialist
Job Description Job Description Description: NATIONWIDE PROPERTY & APPRAISAL SERVICES, LLC IS A COMPANY OF PEOPLE COMMITTED TO: · Providing the Customer with the finest Appraisal Management …
Associate General Dentist
Associate General Dentist Compensation: Guaranteed daily base OR 28–32% of adjusted collections (whichever is higher) Benefits: Medical, vision, dental insurance; 401(k) match; paid malpractice; a…
School Nurse
School Nurse (Non-Instructional) Full-Time. Immediate Opening. Qualifications: Valid NJ School Nurse Certificate or eligibility. Valid Nursing License. Valid AED/CPR Certification. …
School Bus Driver
First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day…