Community Outreach (Veteran Services)

Job Description

Job Description

Veterans Multi-Service Center (VMC) is a leading non-profit organization dedicated to serving veterans and their families. We provide a comprehensive range of services, including housing assistance, employment support, supportive services, and more. Our mission is to empower veterans to successfully transition back into civilian life and thrive in their communities.

VMC is committed to fostering a workplace culture where diverse voices are respected and valued, ensuring a safe and inclusive environment for all employees. We utilize data-driven strategies to demonstrate how our workforce consistently prioritizes and delivers quality client service from program entry through to exit, aligning directly with our mission to serve veterans and their families.

About the Role:

The Community Outreach position is designed to build and strengthen relationships between our organization and the diverse communities we serve across the United States. The primary goal is to engage community members, understand their needs, and promote programs and services that enhance their well-being. This role involves developing strategic outreach initiatives, coordinating events, and collaborating with local partners to maximize impact. The successful candidate will act as a liaison, ensuring clear communication and fostering trust between the organization and community stakeholders. Ultimately, this position aims to create sustainable community engagement that supports the organization's mission and drives positive social outcomes.

Preferred Qualifications:

• High School Diploma or equivalent required; Associate’s or bachelor’s degree in social services or related field preferred.
• Minimum of 1–2 years of experience in outreach, case support, or veteran services preferred.
• Strong interpersonal and communication skills, with ability to interact respectfully and effectively with diverse populations.
• Comfortable speaking publicly and delivering presentations to various audiences.
• Knowledge of local community resources and veteran-related services a plus.
• Proficiency with Microsoft Office Suite and ability to maintain organized records and data in spreadsheets.
• Valid driver’s license, good driving record, and reliable transportation.
• Ability to work independently and as part of a coordinated team.

Responsibilities:

• Develop and implement community outreach strategies tailored to diverse populations and geographic areas.
• Organize and participate in community events, workshops, and meetings to promote organizational programs and gather feedback.
• Build and maintain strong relationships with community leaders, local organizations, and stakeholders to foster collaboration.
• Conduct needs assessments and gather data to inform outreach efforts and program development.
• Prepare reports and presentations to communicate outreach activities, outcomes, and recommendations to internal teams and external partners.

Skills:

The required skills enable the candidate to effectively communicate and build trust with community members and partners, ensuring outreach efforts are impactful and culturally sensitive. Strong organizational skills are essential for planning events and managing multiple initiatives concurrently. Proficiency in digital tools and social media allows for broader engagement and efficient dissemination of information. Preferred skills such as bilingual communication and knowledge of local sectors enhance the ability to connect with diverse populations and navigate community resources. Together, these skills support the daily work of fostering meaningful relationships and driving community-centered programs.