Commercial Lines Customer Service Representative - Family-Owned Independent Insurance Agency - Base Salary to 85k/year - Fairfield, NJ
Commercial Lines Customer Service Representative - Family-Owned Independent Insurance Agency - Base Salary to 85k/year - Fairfield, NJ
- Our client, an independent agency with nearly a century of experience is looking for a Commercial Lines Customer Service Representative to join their growing team in Fairfield, NJ. This role offers the chance to be part of a close-knit group that values long-standing client relationships and team collaboration.
Responsibilities:
- Provide support to a team of Commercial Lines Account Managers handling a general book of commercial accounts.
- Respond to customer inquiries regarding coverages, claims, and policy updates.
- Conduct marketing, remarketing, and rating for accounts.
- Issue policy certificates of insurance and ID cards.
- Address customer issues and ensure follow-up to resolve concerns.
Qualifications:
- 5+ years' experience handling commercial accounts.
- Knowledge of Applied EPIC.
- Current valid Property & Casualty (P&C) Licensed.
Compensation:
- Base salary in the 75k - 85k/year range.
- Group benefits include health, dental, vision, and 401k.
- 10 holidays, 2 weeks of vacation, and 3 personal days.
- This is a hybrid opportunity with 3 days in office and 2 remote days.
#INDALL
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