Bartender, Beverage Cart attendee, Server at apronmercer.com
Job Overview
Able and willing to work mornings.
Responsibilities:
- Greeting and Seating Guests: Welcoming customers warmly, ensuring they are seated comfortably, and providing menus promptly.
- Taking and Serving Orders: Accurately recording customer orders, ensuring clarity and accuracy, and delivering food and beverages in a timely manner.
- Upselling and Suggestive Selling: Promoting additional items or specials to enhance the customer experience and increase sales.
- Providing Exceptional Customer Service: Addressing customer needs and concerns promptly and professionally, ensuring a positive dining experience.
- Maintaining Table and Dining Area Cleanliness: Ensuring tables, floors, and other dining areas are clean and organized throughout the shift.
- Cash Handling: Accurately handling cash and credit card transactions, following established procedures for payment processing.
- Teamwork and Communication: Collaborating effectively with other team members to ensure smooth operations and a positive work environment.
Required Skills:
- Strong Communication Skills: Ability to interact effectively with customers and coworkers, both verbally and non-verbally.
- Excellent Customer Service: A genuine passion for providing exceptional service and creating memorable dining experiences.
- Attention to Detail: Ability to multitask and handle multiple responsibilities while maintaining accuracy and precision.
- Positive Attitude: A friendly and enthusiastic demeanor that contributes to a positive work environment.
- Flexibility and Adaptability: Willingness to work in and adjust to the pace of business and adapt to changing situations.
- Basic Math Skills: Ability to perform basic calculations, such as calculating tips and handling change.
- Knowledge of Food and Beverage Service: Understanding of menu items, pairings, and proper service techniques.
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