Retro Fitness of Edison - Front Desk Associate
Job Description
Job Description
Retro Fitness of Edison – Front Desk Associate
Retro Fitness of Edison has been in existence for 10 years. We are a 20,000+ square foot health club offering a variety of services to our members. These services consist of: personal training, tanning, child sitting, freshly made shakes and group classes.
A front desk associate is the first and last person a Retro customer sees when they come to our health club. It is imperative they leave a quality lasting impression with our customers, making them want to come back. A front desk associate is responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets.
Responsibilities include:
· Greeting members as they check into our location
· Assist prospects with tours of the facility and membership sales
· Answer external phone calls
· Answer customer questions and provide guidance on procedures and policy
· Process sales transactions by receiving payment by cash, credit card, debit or billing to their account
· Build protein shakes for members as requested
· Maintain a clean and orderly gym
· Monitor and restock cleaning supply stations located on gym floor
Qualifications:
· Good human relations and listening skills to handle customer needs
· Excellent phone etiquette skills
· Familiarity with computers
· Excellent communication skills to assist customers with sales
· Requires the willingness to work flexible hours
Benefits:
· All associates receive a free membership to Retro Fitness of Edison
· Employee discounts on all products
Company DescriptionRetro Fitness of Edison is a full service health club
Company Description
Retro Fitness of Edison is a full service health club
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