Service Technician

W3Global
Middletown, NJ
Location: Middletown, NJ

Job Type: Full-Time | Hybrid

Role Description

This is a full-time hybrid role for a Service Technician, based in Middletown, NJ, with some work-from-home flexibility. The Service Technician will be responsible for performing maintenance and repair activities, troubleshooting technical issues, providing on-site field service support, and delivering exceptional customer service to clients.

Key Responsibilities

  • Perform routine maintenance and repair of equipment and systems
  • Diagnose and troubleshoot technical and mechanical issues
  • Provide field service support at customer locations as required
  • Ensure timely resolution of service requests and issues
  • Maintain service records and documentation
  • Deliver professional and responsive customer service
  • Work independently as well as collaboratively within a team

Qualifications

  • Experience in maintenance, repair, and troubleshooting
  • Strong field service and customer service skills
  • Background in general maintenance activities
  • Excellent problem-solving and analytical abilities
  • Strong communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Experience in the automotive or related technical industry is a plus
  • Technical certification or diploma in a related field is preferred

Posted 2025-12-24

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