Host/Hostess

Reports to: Dining Room Manager & Banquet and Event Manager

Role Purpose:

Echo Lake Country Club, a leading private country club, is seeking a creative and forward-thinking host/hostess to join our service team. The purpose of the host/hostess is to ensure Members and Guests have a positive and seamless experience from the moment they arrive at the Club. Our hosts/hostesses are a support system for the service team to ensure that Echo Lake provides the best service possible to our membership.

Job Duties and Responsibilities:

• Greet Members by name upon arrival
• Lead Members/Guests to their table
• Print and stuff menus
• Prepare menus and food labels for events
• Compile end of night chits
• Take and manage reservations
• Assist with Floor Plans as needed

Long-Term Objectives:

• Develop and nurture strong relationships with Club Members to enhance their dining experiences.
• Participate in regular training sessions to stay updated on industry standards and best practices.
• Contribute to elevated levels of Member satisfaction.
• Explore opportunities to cross train in other positions (i.e., busser/runner, server, etc.)

Working Conditions

• Regular work requires a great deal of sitting, standing, lifting, bending and stretching.
• Must be able to stand for a minimum of 10 hours at a given time.
• Ability to lift and carry up to 10 lbs.
• Must have open availability (nights, mornings, weekends, and holidays.)

Echo Lake Country Club, located in Westfield, New Jersey, just thirty miles from New York City, is an esteemed 18-hole member-owned club with a rich history dating back to 1899. The Club's golf course was designed by Donald Ross in 1913. Echo Lake Country Club was formed through the merger of the Cranford Golf Club and the Westfield Golf Club, and it boasts a family-oriented atmosphere, championship golf course, pool, and paddle program. A recent $12-million renovation has transformed the 30,000 square-foot Clubhouse into a vibrant hub, offering three bars, banquet facilities, multi-level dining, expansive patios, and breathtaking Manhattan Skyline views. In 2021, Echo Lake's Clubhouse was honored with the "Clubhouse Renovation of the Year" award from Club Inc. Magazine. The Club maintains a substantial waitlist for membership and boasts a long-term employment history.