Vice President, HR Product Delivery Manager (Talent Acquisition)

Job Description

Join JPMorganChase’s Human Resources Product team supporting Talent Acquisition—with a focus on improving the end-to-end experience for candidates, hiring managers, and recruiters. We build and deliver products and capabilities that help teams hire efficiently, make informed decisions, and create a consistent, high-quality candidate experience at scale.

We’re looking for a Product Delivery Manager to drive predictable, high-quality delivery across the Talent Acquisition product portfolio—connecting strategy to execution, coordinating across teams, managing delivery risks, and supporting go-to-market activities that drive adoption.

As the HR Product Delivery Manager (Talent Acquisition), you will partner closely with Product Managers and cross-functional teams (technology, design, data/analytics, controls, operations, and change/communications) to deliver Talent Acquisition products on time and with high quality. You’ll bring strong program/project leadership, a delivery mindset, and the ability to operate in a complex stakeholder environment.

Job responsibilities:

• Translate Talent Acquisition product strategy into clear delivery plans, milestones, dependencies, and outcomes aligned to business priorities.

• Lead delivery ceremonies and routines (kickoffs, planning, execution, issue resolution, status reporting) to ensure scope, timeline, and resourcing are well-managed.

• Coordinate across product, engineering, design, data/analytics, and operations teams to drive decisions, remove blockers, and maintain momentum.

• Identify delivery, operational, and compliance risks early; define mitigation plans; and manage the team’s delivery governance and control-related work (as applicable).

• Build and maintain a stakeholder map; partner with HR and Talent Acquisition leaders, recruiting teams, and technology partners to ensure requirements, priorities, and outcomes remain aligned.

• Define and track delivery and product success metrics (e.g., release readiness, adoption, user satisfaction, cycle times, quality indicators) and share insights with senior leadership.

• Partner with communications and change management to plan launches, enable users, and drive awareness and adoption across recruiter and hiring manager audiences.

• Improve delivery practices, tooling, and operating rhythms to increase efficiency, transparency, and execution quality.

• Support capacity planning and resource allocation to ensure critical work is staffed appropriately and delivery commitments are realistic.

• Help ensure delivered capabilities translate into measurable improvements in hiring outcomes and user experience.

Required qualifications:

• Bachelor’s degree in Human Resources , Business Administration, Project/Program Management, Product Management, or a related field (or equivalent experience).

• Proven experience leading complex initiatives in program/project delivery, within HR, Talent Acquisition, or enterprise platforms.

• Strong execution skills: ability to manage multiple workstreams, prioritize effectively, and drive clarity through ambiguity.

• Excellent communication and stakeholder management skills, including comfort presenting to senior audiences.

• Experience with delivery tooling (e.g., Jira/Jira Align/Confluence or similar) and disciplined delivery methods.

• Analytical and problem-solving capabilities; ability to use data to drive decisions and improve outcomes.

Preferred qualifications:

• Experience delivering products that support candidate experience, recruiter workflow, hiring manager tools, interview processes, or recruiting analytics.

• Familiarity with change management and adoption planning for enterprise HR capabilities.

• Experience partnering with data/analytics teams to define metrics, dashboards, and insights.

• Interest in modern automation and AI/LLM-enabled efficiencies within HR or recruiting workflows.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.