Pharmacy Shipping Associate
- Review pharmacy orders prior to packing to confirm medications, supplies, quantities, and other order details are complete and consistent with the dispensing workflow.
- Verify patient and shipping information, including delivery address and shipping requirements, to support accurate and timely delivery of patient medications.
- Identify order, packaging, or shipping discrepancies and promptly escalate concerns to the appropriate pharmacy team member before shipment.
- Package pharmacy orders, including injectable, oral, topical, and compounded medications, IV solutions, administration supplies, and other pharmacy products.
- Accurately select appropriate packing methods based on medication and shipping requirements while adhering to established safety and quality standards.
- Select and process appropriate delivery methods for outgoing shipments.
- Prepare, print, and affix shipping labels according to order and delivery requirements.
- Prepare and track invoices and delivery instructions for delivery staff and common carriers.
- Provide excellent customer service to patients and medical professionals by phone and in person, as needed.
- Receive, organize, and put away incoming inventory and supplies.
- Maintain clean, organized, and appropriately stocked pharmacy workstations, storage areas, and shipping areas.
- Assist with the distribution of supply orders to appropriate staff and areas throughout the facility.
- Assist with maintaining pharmacy filing systems, including hard-copy records, signature logs, and invoices, as needed.
- High school diploma or equivalent.
- Prior experience in shipping, fulfillment, logistics, pharmacy, or a related field; specialty pharmacy environment, preferred.
- Active pharmacy technician registration in New Jersey, or eligibility and willingness to obtain upon hire.
- Availability to work our second shift, Monday through Friday, 11:30 am to 8 pm (close).
- Availability to participate in a monthly Saturday rotation from 9 am to 3 pm.
- Motivated self-starter with a can-do attitude, willingness to learn, and interest in beginning or advancing their career in pharmacy.
- Strong attention to detail with the ability to work accurately and efficiently in a fast-paced environment.
- Strong communication and customer service skills.
- Ability to recognize discrepancies, ask questions, and escalate concerns appropriately.
- Ability to handle sensitive and confidential protected health information (PHI) with discretion.
- Ability to work independently and collaboratively within a team environment.
- Proficient with MS Office (Outlook, Teams, Word, and Excel).
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