Director, Health Systems & Outcomes

POSITION SUMMARY:

As Intercept continues to build its position as the leader in rare and serious liver disease, we are seeking a Director, Health Systems & Outcomes. The Director of Health Systems & Outcomes (HSO) is a therapeutic, disease, population health and health systems focused field-based role who develops on-going professional relationships with healthcare decision makers for a designated set of national/regional payers and provider organizations (e.g., health plans, organized providers, integrated delivery networks, large group practices). The HSO Director provides accurate clinical and health economic scientific information across the full Intercept product portfolio, clinical science, and quality management in a balanced and credible manner consistent with the regulatory environment and Intercept’s ethical standards. Through a deep understanding of the accounts’ population health strategies, the HSO Director serves as the medical account manager, collaborating and coordinating with other Medical Affairs colleagues and select commercial roles, to bring relevant health care information and solutions to these accounts. This role serves as a resource for the U.S. Medical Affairs management team and leads key strategic initiatives as assigned.

CORE ACCOUNTABILITIES:

The successful candidate must be able to perform each of the following satisfactorily, with or without an accommodation:

• Develop ongoing professional relationships with key decision makers in national organized health systems, serving as the primary medical contact to ensure access to medical and scientific information on the full Intercept product portfolio and areas of therapeutic interest, as well as non-product initiatives and areas of focus (e.g., quality management, outcomes research, adherence)

• Partner with Key Accounts and Market Access teams to address strategic account plans and develop associated medical account plans and then ensure execution of medical activities are aligned with agreed plan

• Serve as the primary resource for national market dynamics to fully understand evolving information needs by decision makers to feed into the ongoing value-proposition development process for Intercept’s offerings – product and non-product

• Lead medical account management and planning with associated medical affairs functions for assigned national accounts

• Closely collaborate with Medical Research on HEOR projects, asset development, and advice on tools and data in development, including leading certain projects and liaising between the site and internal stakeholders

• Effectively communicate and coordinate with field and HQ Medical Affairs colleagues regarding medical and scientific support needs in relevant health systems accounts

• Serve as the internal medical subject matter expert for each national and healthcare account, which enables strategic assessments and medical account management, through a complete and systematic communication process to the rest of U.S. Medical Affairs

• Maintain a macro view of the account to appropriately allocate Intercept resources (e.g., human, technical)

• Build and develop breadth and depth of relationships with key decision makers and can anticipate the account’s population health management goals and needs

• Proactively share customer insights to help inform, advance, and support medical brand strategies, customer educational needs, health outcomes, and research priorities

• Develop strategies and lead tool development for HSO field engagement

• Serve as a technical resource for questions raised by Key Account Management and staff on Intercept products

• Attend and support scientific, managed care, and medical meetings; prepare planned post-meeting deliverables

• Act as a mentor and subject matter expert for Medical Affairs colleagues

• Provide training to other field medical or Intercept employees by skillfully and appropriately presenting scientific information

• Actively participate on internal project teams and cross-functional teams (i.e., Clinical Operations, Medical Affairs Training, Medical Research, Key Accounts Planning or MA Medical Strategy) as assigned

• Generate new ideas or applications that support the corporate, Medical Affairs and/or Field Medical objectives

Requirements

QUALIFICATIONS:

• Advanced biomedical terminal degree (PharmD, PhD, MD, DO) required, and sufficient relevant experience in the areas of health systems (e.g., payer, organized provider) interactions, market access, and/or health economics commensurate with one of the above listed degrees

• At least 5 years of cumulative industry or payer-related experience required, including at least 3 years of experience working with a focus in a field medical or field payer-focused role working with regional and/or national payers or key account/market access-related decision-makers, or in Market Access, Health Economics & Outcomes Research, or as a decision maker in the payer or organized provider space, ideally with some combination of these experiences.

• Experience with the use and application of Real World Evidence to both clinical and health economic outcomes preferred

• Previous launch experience, including familiarity with pre-approval HEOR launch messaging and supportive materials preferred

• Previous experience interacting with national/regional payers, IDNs, and government payers preferred

• Experience in designated therapeutic area (gastroenterology/hepatology) and rare disease advantageous

• Must live within territory or within territory boundaries

• Operation of a company vehicle is an essential function of the job, and therefore a valid driver’s license issued by the state the driver resides in is required and the driver must meet the Driver Eligibility requirements under Intercept’s Fleet policy

REQUIRED KNOWLEDGE AND ABILITIES:

• Ability to travel up to 60% required, which may include overnight and/or weekend travel

• Excellent verbal and written communication skills required

• Excellent organizational, time management, and multi-tasking skills

• Excellent interpersonal communication skills, ability to network, strong personal integrity, collaborative mindset, and a strong customer focus are necessary

• Must have knowledge of and be willing to comply with all regulatory/compliance policies consistent with position

• Ability to work with individuals from diverse experiences, backgrounds, and levels of knowledge

• Ability to complete goals within allotted timeframes and deliver high quality results

• Ability to work independently, initiate engagements with customers, and prioritize with minimal regular oversight or instruction

• Strong track record of effective cross-functional team collaboration and execution across a matrix organization

• Learning agility and ‘scalability’ to take on increasing responsibility as Intercept grows

• Consistent demonstration and embodiment of our Corporate Beliefs: Passion for Innovation; Think Big, Act Small; Learn to Dare; and Teams Build the Future

• Ability to have fun and thrive in a growing, diverse, and inclusive work environment

Benefits

ABOUT INTERCEPT:

Intercept is a biopharmaceutical company focused on the development and commercialization of novel therapeutics to treat rare and serious liver diseases, including primary biliary cholangitis (PBC) and severe alcohol-associated hepatitis (sAH). In a new age of liver disease treatment, our team is developing vital therapies to meet the needs of those living with rare and serious liver disease. We are committed to improving patients’ lives and addressing the liver community’s most pressing needs.

People at Intercept are passionate about patients. You’ll see our patient photos lining our walls and hear their stories in town halls. We’re equally passionate about our team, ensuring each member feels included and has the opportunity to reach their potential. We recognize the power of a diverse, equitable and inclusive (DEI) work force, and how it enriches the professional lives of our team members. Diversity, Equity, and Inclusion drives innovation and connects us to the patients and communities we serve.

For more information about Intercept, please visit our website at: and follow us on X at: @InterceptPharma.

COMPENSATION & BENEFITS:

The anticipated salary range for this position is 220,000 to $260,000 . This represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including, but not limited to, experience, skillset, and performance.

The salary range listed is just one component of our total compensation package. Intercept also provides a competitive suite of benefits, including:

• 401(k) plan with company match

• Rewards and recognition program

• Health care benefits (medical, prescription drugs, dental, and vision insurance)

• Short and long-term disability coverage provided

• Plan coverage for domestic partners

• Paid parental leave benefits and adoption assistance

• Tuition reimbursement assistance

• A generous Paid Time Off program that includes 20 vacation days, 12 holidays, 4 personal days, and 2 volunteer days per calendar year

• Numerous well-being and work/life programs

EEO Statement

Employment decisions at the Company are made without unlawful regard to race, color, religion, creed, national origin, alienage or citizenship status, sex (including gender, pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, sexual orientation, national origin, ethnicity, age, physical or mental disability, legally protected genetic information, marital or partnership status, sexual and reproductive health decisions, military or veteran status, or any other status protected by applicable federal, state, or local law. This organization participates in E-Verify (E-Verify's Right to Work guidance can be found here:

Fraudulent Recruiting Alert
Intercept Pharmaceuticals has become aware that individuals or organizations purporting to be from Intercept Pharmaceuticals have been sending false employment offers. The individuals or organizations sending these false employment offers may pose as Intercept Pharmaceuticals recruiters or representatives and may request that you send personal information, purchase equipment or provide funds to further the recruitment process. All genuine postings are available on the Intercept Pharmaceuticals careers website.

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