Facilities Support Administrator - Corporate Office
Job Responsibilities:
- On-site 5x a week
- Corporate experience
- Main responsibility - answering incoming calls to corporate - main number.
- How to direct calls
- How to handle customers/employees that are unhappy
- Not working at the front desk, no greeting, but will have high call volume
- Can handle people on phones and in person
- English speaker/writer
- Knowledge of using fax machine/able to receive a fax/distribute a fax daily
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Answers switchboard phone and gives information to callers; accurately routes calls to appropriate personnel; may establish caller need and re-direct calls as is appropriate.
- Provide clerical and/or admirative support to members of the Facilities Department
- Schedule, Coordinate and Prepare for meetings as needed for Facilities Department.
- Enters new and updated vendor information into Oracle system.
- Enters Req’s for POs into Oracle for all WB Mason orders and other miscellaneous Facilities vendors.
- Manage and maintain monthly utility bills for tracking & updating logs for Corporate and CMC. (PSE&G, NJ Amer. Water, & other miscellaneous vendor tracking)
- Organize company documents into filing system for monthly/quarterly/annual tracking
- Create and Manage project binders as necessary for tracking required data
- Perform other duties as assigned.
Skills:
- Type and Number Years of Experience:
- 5+ years’ experience in similar role in an office environment
- Excellent knowledge of Microsoft Word, Excel, Outlook and Power Point
- Good computer, faxing and filing skills
- Excellent communications skills and knowledge of business phone etiquette; good phone presence
- Customer service oriented
- Ability to use good judgment in handling callers
- Ability to handle multiple tasks simultaneously
Education/Experience:
- HS Diploma required
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