Shipping Lead

The Shipping Lead will support the shipping department staff and ensure an efficient level of performance is met to achieve key departmental targets.

Requirements

• Lead the shipping associate team, including training and assigning tasks
• Coordinate and prioritize daily shipping activities to meet customer requirements and deadlines.
• Coordinate the loading of shipments, ensuring accuracy and compliance with safety regulations.
• Organize shipping docks and staging freight while maintaining safety rules and regulations at all times.
• Ensure all shipping documentation, such as bills of lading, customs documents, and shipping manifests, are accurately completed and filed.
• Utilize warehouse management systems (CloudX) to manage shipping levels effectively.
• Generate and maintain shipping reports, including metrics related to on-time delivery, shipping accuracy, and inventory levels.
• Address any shipping-related issues promptly and effectively, finding solutions to delays or disruptions in the shipping process.
• Collaborate with customer service and sales teams to resolve shipping -related customer inquiries and ensure timely and accurate order processing.
• Promote a culture of safety within the shipping department, adhering to all safety protocols and guidelines.
• Assist with housekeeping and organization responsibilities for the work area.
• Provide coaching on work improvement to staff needing help with productivity.
• Communicate with staff on a regular basis to make them aware of priorities, targets, and operational requirements.
• Other duties as assigned.

Qualifications

• One to two years of related warehouse experience is required.
• High school diploma or equivalent is preferred
• Must be in good standing, no progressive discipline in the last 6 months; no EFR Level 1 or 2 notices.
• Previous experience as a leader is preferred
• Proficiency in using warehouse management systems (WMS)
• Experience with Microsoft Office (Excel, Outlook, PowerPoint, Word, etc.)
• Ability to effectively communicate, including reading, writing, and speaking.
• Basis English proficiency is required.
• Ability to perform basic math functions.
• Ability to work overtime as business needs dictates.
• Aligned with Bergen’s How We Work Together Principles including: investing in People Development, creating a Safe Environment, treating others with Respect, being able to work as part of a Team, having Trust in others, having Passion for our work and clients, having good Communication skills and having high Accountability for oneself and others.

Physical Requirements

• Work regularly to lift and/or move objects 10-30 lbs; occasionally, with team support, lift and/or move objects greater than 30 lbs.
• Must be able to stand and walk for extended periods of time including stair climbing
• Frequent bending, stooping, squatting and kneeling are required to retrieve and stock products at various heights.
• May be required to climb ladders or stairs to access products stored on higher shelves.
• Capable of performing repetitive tasks, such as packing, sorting, or labeling, with efficiency and attention to detail.
• Must be able to tolerate fluctuations in facility temperatures
• Must be able to tolerate an occasional high noise volume environment that includes speakers, fans, moving racks and conveyor belts.

Benefits

We provide a competitive benefits package including:

• Medical, dental, vision, ancillary benefits.
• Flexible spending and dependent care accounts.
• 401(k) match.
• PTO, Sick time, paid holidays.
• Company-paid Employee Assistance Program (EAP)

The expected hourly rate for this position is $20.00 – $21.92 **

* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. They may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**Bergen Logistics, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. Bergen Logistics may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.