Dispatcher
Job Description
Job Description
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive calls, perform scheduling assignments and make quick decisions to ensure the proper action is taken in a busy limousine/private passenger transportation office. Our ideal candidate is highly organized with the ability to multi-task and work well under pressure. Our ideal candidate is also a friendly "people person" with excellent customer service skills, appropriate telephone etiquette, the ability to work well with others and learn new computer applications. Knowledge of the local demographics (South Jersey/Philadelphia) a must.
Performance review after 90 days. Responsibilities
- Receive inbound calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct drivers to appropriate location
- Monitor status of all drivers and job assignments
- High school diploma/GED
- Previous experience as a Dispatcher or in a similar position
- Excellent typing and data entry skills
- Understanding of local demographics
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
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