Help Desk Analyst Opportunity - On-site/Hybrid (CST/EST)
Visa Status Accepted: Green Card Holder, US Citizen, GC EAD, H4 EAD
Duration: [Specify duration, e.g., 6/12 months]
Compensation: Competitive hourly rate (commensurate with experience)
Job Description:
We are seeking a skilled Help Desk Analyst to provide technical support and troubleshooting services for end-users in a dynamic on-site/hybrid environment. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and a customer-focused mindset.
Key Responsibilities:
- Provide Tier 1/Tier 2 technical support via phone, email, and in-person.
- Troubleshoot hardware, software, and network issues (Windows OS, Office 365, VPN, etc.).
- Document and escalate incidents using ticketing systems (e.g., ServiceNow, Jira).
- Assist with user account management (Active Directory, password resets).
- Guide users through step-by-step solutions with clarity and patience.
- Collaborate with IT teams to resolve complex issues promptly.
Qualifications:
- 1+ years of experience in a help desk or technical support role.
- Proficiency in Windows OS, Microsoft Office, and basic networking concepts.
- Familiarity with remote support tools (e.g., TeamViewer, RDP).
- Strong interpersonal and written/verbal communication skills.
- Ability to work independently and in a team environment.
Send your resume to [email protected] with the subject line:
"Help Desk Analyst Application - [Your Name]".
Note: Only qualified candidates within CST/EST zones and with eligible work authorization will be considered.
Thanks ,
Jaivi K
Recommended Jobs
Special Education Teacher (Sign-on Bonus)
Summary Schroth School is a private school located in Ocean, NJ that serves student with multiple disabilities. Students who attend out program are engaged in daily educational and therapeutic a…
Therapist I - Eating Disorders (FT-Day), Somerville NJ
Job Title: Therapist I Location: RWJUH Somerset Department Name: Eating Disorders Outpatient Req #: 0000210036 Status: Salaried Shift: Day Pay Range: $71,000.00 - $95,000.00 per year…
WILL TRAIN INEXPERIENCED DRIVERS 5-27
Job Description Job Description CDL A Truck Driver - Home Every 2 weeks Will Train Inexperienced Drivers!! Position Information: Eastern States Home Every 2 Weeks, Weekend ~ Live Loa…
Optometrist Job - Ocean County, NJ - ophthalmology practice#5974
Full time opportunity for a primary care OD to join a successful ophthalmology practice with full optical. Primarily routine, comprehensive eye exams with the ability to add post op care. Practice is …
Lot Attendant
Job Description Job Description Benefits: Dental insurance Health insurance Vision insurance Looking for a motivated individual with attention to detail to keep the fleet of Albert's …
Client Experience Coordinator
Cartier in Short Hills is seeking a Client Experience Coordinator to support the execution of client experience strategies and improve boutique operations. This role involves creating exceptional clie…
Sales Associate
Coach is seeking a Sales Associate in Wayne, NJ, to join its retail team. This role involves engaging with customers to provide exceptional service, driving sales, and maintaining store standards. The…
Manager
Job Description Job Description We are currently in search of a lead-by-example Restaurant Manager to join our team! We are looking for an experienced and motivated Manager to join our tea…
Area Sales Manager II, Residential HVAC - REQ # 1266
Job Description Job Description Mitsubishi Electric Trane HVAC US LLC is looking for a Area Sales Manager II, Residential in the New York City / New Jersey Metro Region. The purpose of the Are…
USA-Field Technical Support Rep-2
Description: Max Rate: $30 including all fees 800 Cottontail Lane, Somerset, NJ 08873-1227 This is a position within a data center and requires shift work. WED, THUR, …