**Job Description**
What you will bring:
+ 7+ years of experience in networking technologies
+ Proficiency with Python or similar scripting language
+ Proficiency with network technologies and protocols (TCP/IP, BGP, OSPF, MPLS)
+ Experience developing network automation or device management solutions
+ Excellent communication and organizational skills, thriving in collaborative and agile teams
+ Ownership mindset - delivering results, embracing ambiguity, and driving continuous improvements.
+ Experience working in a network support role
Preferred Qualifications:
+ Proficiency with other network technologies and protocols including IS-IS, RSVP-TE, EVPN, VxLAN, DHCP, DNS, IPv4 and IPv6 etc.
+ Experience with network modeling and programming - YAML, YANG, OpenConfig, NETCONF
+ Experience with network monitoring and telemetry solutions.
+ Experience with Ticket systems like Jira, and Version control systems like Git.
+ Knowledge of Scrum & Agile Methodologies
**Responsibilities**
Supports the design, deployment, and operations of a large-scale global Oracle Cloud Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLOS Network, and the Internet.
+ Participates in network solution and architecture design process.
+ Participate in operational support rotations as primary and secondary.
+ Provide break-fix support for events. Serve as the escalation point for event remediation. Lead post-event root cause analysis.
+ Join major event/incident calls, use technical and analytical skills to resolve network issues that impact Oracle customers/services
+ Fault handling and escalation - Identifying and responding to faults on OCI's systems and networks, collaborating closely with 3rd party suppliers, handling escalation through to resolution
+ Collaborate with program/project managers to develop milestones and deliverables.
+ Will primarily use existing procedures and tools to develop and safely execute network change. However, may have to develop new procedures from time to time.
+ Develop solutions to enable front line support teams to act on network failure conditions.
+ Mentor junior engineers.
+ Coordinate with networking automation services for the development and integration of support tooling.
+ Coordinate with network monitoring to gather telemetry and create alerts rules using them.
+ Build dashboards to represent data at various network layers and device roles that help identify network issues, anomalies.
+ Frequently develops scripts to automate routine tasks for team and business units.
+ Serves as SME on software development projects for network automation and network monitoring.
+ Collaborate with network vendor technical account team and internal Quality Assurance team to drive bug resolution and assist in the qualification of new firmware and/or operating systems.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $86,400 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing
[email protected] or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.