Parts Counter

Parts Counter Representative

OPEN ROAD is seeking an enthusiastic and hardworking Parts Counter Rep. to join our team of automotive professionals. As a Parts Counter Rep your primarily focus is on getting the right parts to the right people at the right time and engaging with customers as the face of OPEN ROAD throughout the day.

What You Do

• Recruit and Manage New Business Relationships 
• Building long-term relationships with the customers 
• Handling cash charge transactions correctly 
• Maintaining a distribution log or tracking system to record all deliveries/pickups made
• Lifting merchandise up to 60 lbs for deliveries
• Follows all Safeguards and OSHA rules and regulations.
• Maintains Customer Satisfaction scores at or above company standards.

Who We Want (Attributes, Skills and/or Abilities)

• Team oriented
• Customer Centric
• Clear speaking and attentive listening skills
• Professional personal appearance
• Basic PC knowledge
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary 
• Strength to lift 60 lbs of merchandise 
• Previous auto parts experience a must
• Dealership experience a must
• Reynolds experience a plus
• GM/Chevrolet/GMC Parts Certifications a plus

Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five Star customer service experience”.

With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so; we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs.

At Open Road we know our employees, and their achievements, drive our culture and success.

Our Total Compensation Rewards Program includes:

BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance

BONUSES - Rewards achievement of specific business goals, in eligible positions

BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), purchase programs, such as:

• Medical, Dental and Vision Plans
• Vacation Time
• Personal Time
• Short and Long Term Disability
• Life Insurance
• 401(k) Retirement Plan with employer match
• Manufacturer Certifications
• Leadership Training Programs
• Vehicle Purchase Discounts
• Wellness Initiatives
• Volunteer Time