Pharmacist In Charge (PIC)

Job Description

Job Description

St. Joseph Pharmacy – Pharmacist Incharge Job Responsibilities
1. Immunization Services
o Administer immunizations to walk-in patients in accordance with CDC and state regulations.
o Ensure accurate documentation and proper cold chain storage of all vaccines.
2. Medication Therapy Management (MTM)
o Conduct MTM sessions to identify and address drug therapy problems.
o Improve patient adherence and collaborate with healthcare providers for optimal outcomes.
3. Patient Counseling and Communication
o Provide clear, detailed counseling on prescriptions, side effects, and interactions.
o Contact patients and providers promptly regarding medication approvals and prior authorizations (PAs).
4. Confidentiality and Professional Conduct
o Maintain full confidentiality of patient and pharmacy business information.
o Wear a name tag at all times and uphold a professional appearance and demeanor.
o Personal phone use is only permitted for job-related tasks or verified family emergencies.
5. Reporting and Regulatory Compliance
o Submit monthly operations and performance reports to the pharmacy manager.
o Assist in internal and external audits with accurate documentation.
o Complete biennial controlled substance inventory in accordance with DEA requirements.
6. Inventory and Record-Keeping
o Monitor and remove expired or recalled medications.
o Maintain recall logs, 14–30 day will-call records, and all C-II invoices per compliance standards.
o Ensure optimal inventory levels to prevent stockouts or overstocking.
7. Staff Management and Training
o Allocate responsibilities appropriately among staff and ensure tasks are completed accurately.
o Train staff as needed to maintain high service and compliance standards.
o Provide continuous support, supervision, and performance feedback.
8. Teamwork and Culture Building
o Develop professional, friendly relationships with all team members.
o Foster a positive, collaborative work environment focused on mutual goals.
o Lead by example in promoting respect, accountability, and a strong team culture.
9. Project Management and Support
o Assist with new pharmacy initiatives or projects as assigned by management.
o Provide ongoing updates on project status, milestones, and challenges.
o Ensure smooth project execution by involving and guiding the appropriate staff members.
10. Pharmacy Cleanliness and Workflow
• Maintain a clean, organized, and safe pharmacy environment at all times.
• Ensure efficient workflow and minimize patient wait times.
11. Customer Service
• Deliver prompt, respectful, and informed service to all patients.
• Resolve customer concerns professionally and efficiently.
12. Legal and Policy Compliance
• Ensure all operations comply with federal, state, and local regulations.
• Follow internal SOPs and maintain accurate records and documentation.
13. Provider Relationships and Professional Networking
• Build and maintain strong relationships with prescribers and healthcare partners.
• Attend lunch/dinner meetings and professional gatherings as needed.
14. Performance-Based Compensation
• Year-end bonuses will be based solely on individual and pharmacy performance.
• Key performance indicators (KPIs) include:
o Professionalism and leadership
o Accuracy in dispensing and documentation
o Number of prescriptions filled
o Contribution to team goals and project success
o Overall impact on pharmacy growth and patient satisfaction