Senior Collector
Job Description
Job Description
Title: Senior B2B Collections Specialist
Type: Full-Time | On-Site | Growing Organization Location: Upper Saddle River, New Jersey Compensation: $68,000 - $75,000 per year LHH is partnering with a dynamic and growing organization that has recently created a new position within their Accounts Receivable team due to continued expansion. This is an excellent opportunity for an experienced collections professional to join a high-performing, collaborative team reporting directly to the AR Manager. This organization operates in a lean, performance-driven environment with clearly defined KPIs and a strong focus on cash flow optimization. The ideal candidate is results-oriented, professional on the phone, and thrives in a structured setting. Schedule: Monday - Friday, 8:30 AM - 5:30 PM (1-hour lunch) Key Responsibilities- Manage and optimize the collections process for key enterprise and high-value B2B accounts
- Conduct professional outreach via phone and email to resolve complex past-due balances
- Negotiate and structure payment plans, settlements, and promissory agreements
- Investigate and resolve billing discrepancies in partnership with internal teams
- Maintain accurate and detailed records within CRM/ERP systems
- Analyze aging reports and provide insights on cash flow and collection performance
- Identify high-risk accounts and assist with escalation and pre-legal review processes
- Support and mentor junior team members on best practices and collection strategies
- Ensure compliance with internal policies and credit/collections regulations
- · 6-8+ years of B2B collections, commercial credit, or accounts receivable experience
- · Proven success managing high-volume, high-value accounts and reducing DSO
- · Strong phone presence with the ability to handle professional, high-stakes conversations
- Highly detail-oriented with strong analytical and problem-solving skills
- Ability to work independently while meeting performance metrics and deadlines
- Professional, focused demeanor in a team-oriented but structured environment
- Experience in the construction industry is a plus
- Newly created position due to company growth
- Opportunity to make a direct impact on cash flow and business performance
- Collaborative team environment with strong leadership support
- Clear expectations and measurable success metrics
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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