Blood Bank Supervisor
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
- Oversees staff and activities of the department, distributes/assigns work; determines priorities; schedules non-routine procedures; performs personnel related functions (hiring, firing, discipline, training, etc.).
- Performs advanced/specialized tests and other related laboratory techniques. May duplicate work of others to confirm test results. Re-evaluates methodology, makes recommended changes and assists in test interpretation. Determines if further testing should be done on samples or if test should be repeated.
- Checks/approves all specialized and problem reports for accuracy, following up with appropriate correct action.
- Initiates quality-control measures and monitors quality of work for adherence to laboratory standards.
- Performs duties of technologist as necessitated by absence or peak workload.
- Completes special projects as requested, e. g., state, national, and/or blood supplier surveys, statistical reports, studies, research, etc.
- Must be knowledgeable of AABB, CAP FDA (cGMP) and NJDOH regulatory guidelines for the Transfusion Service and Blood Center
- Compile and maintain data for process improvement (PI) dashboards as per Quest, Hospital, and/or regulatory needs.
- Investigate any PI outliers, create corrective action plans, audit said corrective actions, and deem its efficacy.
- Review non-conformances, unplanned deviations from policy, and act upon as deemed appropriate or necessary.
- Perform recruitment, interviewing and on-boarding tasks to successfully bring in new team members.
- Supervise new team member training throughout the Transfusion Service to ensure competence through stringent assessment prior to working independently.
- Schedule all clinical laboratory team members, ensure correct balance of skills within all lab benches daily while maintaining FTE budget.
- Address performance problems using defined disciplinary process to ensure compliance with Quest lab and HMH policies.
- Perform annual performance assessments for all assigned team members to include comprehensive review of year's work.
- For new employees, ensure required 6-month assessments are performed and staff is deemed competent in applicable task(s).
- Expert troubleshooting in all phases of Transfusion Service testing including instruments, equipment, reagents, testing methodology and LIS.
- Continually maintain a state of inspection-readiness for AABB, CAP, and NJDOH by ensuring all QC and QA tasks are performed accurately and according to a defined policy and schedule.
- Review and ensure department is complimented with any new or revised standards or regulations published at defined intervals.
- Design and implement an appropriate validation plan of new equipment, reagent(s), or significant workflow initiative.
- Perform method-to-method correlation studies or tests according to regulatory standards.
- Seek out and investigate opportunities for advancement or improvement of the equipment or technology used in the Transfusion Service.
- Develop and coordinate the implementation of new protocols, policies, and procedures.
- Ensure document control is always maintained to meet regulatory requirements.
- Ensure annual review of SOPs with appropriate documentation.
- Minimum of 5+ years in Immunohematology/Blood Bank.
- Previous Supervisory experience preferred.
- Blood Donor Center experience preferred.
- Ability to sit and stand for long periods of time.
- Knowledge of AABB, CAP and FDA regulatory guidelines for the Transfusion Service and Blood Center.
- Ability to work with hospital and laboratory personnel in meeting the standards for clinical testing
- Ability to lead subordinate staff in the performance of their duties.
- Ability to work with and communicate effectively with physicians, hospital and company leadership, staff, and customers.
- Ability to manage multiple engagements concurrently.
- Strong interpersonal and presentation skills.
- Ability to work in a very dynamic team environment.
- Strong client interaction skills.
- Excellent verbal and written communication skills.
- Bachelor’s Degree Biology, Immunology, Microbiology, Chemistry, or Medical Technology from an accredited institution (Required)
- ASCP Certification (Preferred)
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