Sr. Technical Business Analyst

Description

Position at WebMD

Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Job Summary

We are seeking a highly skilled and experienced Senior Technical Business Analyst to join our Medscape team. This role is crucial for bridging the gap between business objectives and technical solutions, with a strong emphasis on data. You will be a key player in our data-driven initiatives, working closely with business stakeholders and technical teams to define requirements, ensure data quality, and drive the successful delivery of data-centric projects. Your expertise in data analysis, documentation, and communication will be essential in shaping our data landscape and supporting critical business decisions.

Key Responsibilities:

• Lead requirements-gathering sessions with business and technical stakeholders to define and document business needs, with a strong focus on data requirements and Critical Data Elements.

• Translate complex business requirements into clear, concise, and comprehensive technical specifications and user stories for development teams.

• Develop and maintain detailed Business and Functional Requirements Documents (BRDs/FRDs), ensuring they accurately reflect business needs and data-centric solutions.

• Architect and document end-to-end data lineage, including source-to-target mapping, data transformations, business rules, and validation logic.

• Create and maintain data flow diagrams and lineage documentation using tools such as Miro.

• Perform in-depth impact analysis to assess and communicate the downstream effects of system, process, or data model changes.

• Partner with data stewards, data owners, and governance teams to ensure consistent data definitions, promote data literacy, and maintain compliance with data standards.

• Utilize advanced SQL skills to perform data profiling, validate data quality, and trace data across complex systems.

• Collaborate with cross-functional teams, including engineers, architects, product managers, and business users, to ensure alignment and clear communication throughout the project lifecycle.

• Serve as a subject matter expert on data and systems, providing guidance and insights to support business strategy.

Required Qualifications:

• 5+ years of experience as a Business Analyst or Technical Analyst, with a proven track record of supporting data-intensive projects.

• Advanced SQL skills with the ability to write, optimize, and troubleshoot complex queries for data analysis, validation, and tracing.

• Solid understanding of data modeling concepts, relational database structures, and warehousing principles.

• Hands-on experience with data governance and metadata management tools.

• Strong understanding of ETL/ELT processes and data integration workflows.

• Exceptional analytical skills, meticulous attention to detail, and a commitment to high-quality documentation.

• Excellent communication and interpersonal skills, with the ability to effectively engage and influence both technical and non-technical audiences.

Highly Valued Qualifications:

We are particularly interested in candidates who possess the following experiences and skills. These qualifications are not required, but they will make your application stand out.

• Product Development Experience: Direct experience working in a product development or agile environment, bridging the gap between product strategy and technical execution.

• Complex Organizational Background: Experience operating in a highly matrixed organization with multiple stakeholder groups and competing priorities, demonstrating an ability to navigate complex business landscapes.

• Data Visualization Expertise: Familiarity with data visualization and reporting tools such as Tableau, Power BI, or Looker, and a track record of creating impactful data dashboards.

• Regulated Industry Knowledge: A background supporting data initiatives within a regulated industry, such as healthcare, finance, or life sciences, and an understanding of relevant compliance requirements.

Salary range: $110,000 - $130,000

Bonus Eligible:

• This position is also eligible for a discretionary company bonus, based upon business results.
  

Benefits:

• Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:
• Health Insurance (medical, dental, and vision coverage)
• Paid Time Off (including vacation, sick leave, and flexible holiday days)
• 401(k) Retirement Plan with employer matching
• Life and Disability Insurance
• Employee Assistance Program (EAP)
• Commuter and/or Transit Benefits (if applicable)
  

Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.