Lead Phlebotomist

Job Title: Lead Phlebotomist

Location: RWJ - New Brunswick

Department Name: Lab RWJNB

Req #: 0000213489

Status: Hourly

Shift: Day

Pay Range: $21.30 - $25.41 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Summary

• The Lead Phlebotomist performs phlebotomy duties and acts as the area lead under the direction of a laboratory supervisor or manager,
• The Lead is responsible for the monitoring and coordinating the workflow within the phlebotomy section for both inpatient and outpatient collection and processing and redirects personnel resources to ensure the efficient care of patients,
• The incumbent will be responsible for orienting and training staff and maintaining quality performance practices,
• The Lead assists internal and external customers with information, reports, and services as needed,

Qualifications:

Required:

• High School diploma or equivalent
• Phlebotomy and/or Medical assistant certification
• Minimum of 5 year experience in adult and pediatric phlebotomy
• Must be able to sit, stand, and walk for a minimum of 60 minutes
• Must be able to lift a minimum of 25 lbs,

Preferred:

• Laboratory experience

Scheduling Requirements:

• Full time
• Day Shift
• Weekend and Holiday Rotations

Responsibilities:

• Assists in overall daily operations of the section, which includes scheduling, collecting, receiving, processing specimens, and stocking/managing supplies
• Organizes and assigns staffing accordingly for collection of inpatient and outpatient volumes
• Monitors turnaround time collection process and recommends enhancements
• Reports appropriate feedback to Supervisor and/or Manager, and relays instructions to phlebotomists as required to enhance the quality of specimens
• Receives and resolves problems and complaints associated with inpatient/outpatient blood draws and reports to Manager/Supervisor,
• Reviews and investigates non-conformities with service goals
• Provides administrative support to Supervisor,
• Collaborate effectively and professionally with all departments and team members, fostering positive communication, cooperation, and quality service delivery,
• Trains and mentors new staff or students as needed, promoting professionalism, lab excellence, continuous learning, and adherence to best practices,
• Listens to patient`s queries, comments and or concerns and provides appropriate information and responses
• Introduces self when interacting with patients, families, visitors, or other employees,
• Entry of patient demographics, test orders, billing information into Epic computer systems
• Follows established SOP and age specific techniques for the collection and processing of blood for analysis and evaluates and solves problems related to that process
• Correctly identifies outpatients and inpatients according to approved protocols
• Performs accurate venipuncture and micro capillary techniques in sample collection
• Properly labels specimens with according to established procedure
• Draws all timed/scheduled samples at the proper interval
• Operates the pneumatic tube system properly and observes all Infection Control policies while handling specimens
• Maintains a safe and orderly work area
• Demonstrates safe work practices
• Answers phone in a professional, courteous, and timely manner, speaking to caller in a caring manner as per Department protocol
• Research phone inquiries regarding specimen collection or test results by referencing available manuals and records, and calls caller back promptly
• Projects an image of professionalism in appearance and conduct at all times Complies with Hospital, Laboratory, Safety, and HIPAA regulations
• Notifies Supervisor of hazards when found
• Completes annual mandatories on or before the due date
• Follows direction of Lab Leadership for all tasks assigned
• Perform all other related duties as assigned to support laboratory operations and patient care,

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer