Incoming Mail Associate

Management Level H

***This role is on site-must be located close to Ridgefield Park, NJ

***Shift Time: 10:00 am - 6:00 pm / 11:00 am - 7:00 pm

EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. In December 2021 EQ formally moved into private ownership by affiliates of Siris Group Capital, LLC.

EQ US is a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual funds. EQ offers a comprehensive product set, including transfer agency services, cap table management, equity compensation services, proxy solicitation and advisory services, private company solutions and bankruptcy claims administration services. Affiliates include, D.F. King and Co., Inc., Astrella Private Company Solutions, Inc., and Donlin, Recano & Company, Inc. Learn more at:

Role Summary

The Incoming Mail Associate is responsible for sorting all incoming mail—typically via hand—and ensures that it is delivered to the correct employees in a timely fashion according to AST's set procedure.

Core Duties/Responsibilities

• Keep record of all mail received using the computer system in a particular order to be able to identify date of receipt, where and whom it was sent to for easy identification.
• Sort packages and group them into different categories for easy dispatch and safe handling during delivery to prevent damage of sensitive packages if they were mixed up with non-sensitive ones.
• Collect mail and packages from internal stakeholders, verifying that each has a correct delivery address.
• Work with courier services and postal offices to get best rates for mail delivery and stay updated on quality-of-service delivery.
• Gather inventory items and evaluate seasonal inventory counts, recording inventory items and materials.
• Fill relevant details in distribution and shipping forms, providing accurate information to ensure that mail is delivered to the right locations and people.
• Maintain supplies, including shipping and mailing envelopes, boxes, markers, forms, stickers, and tape to ensure adequate stock levels.
• Answer inquiries from employees about posting rates and duration and inform them about special posting packages and promotions.
• Maintain a neat and orderly workspace and ensure that the mailroom is properly organized.
• Weigh employee items to be mailed to get the right weights and assign the proper amount of postage to them.
• Train mailroom clerks that are new to the organization, sharing best practices and organizational mailing procedures.

Skills, Capabilities and Attributes

• High School diploma/GED or equivalent experience
• 6 months to 1 year of previous mailroom/production experience preferred.
• Willingness and availability to work additional hours if assigned.
• Self-motivated, able to work well independently as well as communicate and work effectively with others.
• Competency in performing multiple functional tasks.
• Highly organized and detail-oriented
• Must be able to perform physical work in an office setting, which includes mobility, bending, reaching above shoulder level, and lifting and carrying moderately heavy objects (up to 50 lbs.) during the course of the workday.

Compensation: $16.00 - $17.50 hourly

Equal Opportunity Statement

We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.

Covid Policy

EQ is committed to providing and maintaining a workplace that is free from known health hazards. Employees hired into client facing roles or those requiring business travel, may be required to be vaccinated against COVID depending on client requirements and travel restrictions. All current and future EQ employees are required to adhere to all health, safety and environmental policy and procedure requirements as a condition of employment.