CW, Manager, Employee Relations

Job Summary:
This role has responsibility for managing employee relations cases with business stakeholders with guidance and oversight, which includes but is not limited to intake, interviews, documentation review, coaching and closeouts. Accountable for end-to-end processing of employee relations concerns including creating issues summaries; pre-investigation plans, writing investigation reports and maintaining ER case files for reporting purposes. Managing the exit interview process and metrics, which includes conducting exit interviews, reviewing exit trends and synthesizing data on a quarterly basis. Project management as assigned for employee relations initiatives, policy administration and HR compliance and regulatory reporting/FDA readiness.

Reponsibilities: Employee relations and investigations: uses business acumen, policy interpretation and risk mitigation to conduct effective investigations and coach/counsel employees and management with guidance and oversight. Effectively triages potential issues compliance/legal to ensure appropriate approach is taken. With oversight, conducts investigations in response to employee or management complaints of inappropriate conduct/behavior or matters concerning performance and recommends disciplinary actions in accordance with company policy. Works directly with business stakeholder using HRBP as information intake as necessary managing performance improvement plans in accordance with company policies. Elevates issues to the employee relations head for possible program changes and learning and development opportunities. Supports employees throughout the issues escalation process and tracks the incident to ensure proper issue closure. Provides coaching to managers and employees on preventing or resolving employee relations issues based on guidance and direction from ER head. Properly documents all employee relations data and documents. Manages exit interview process including metrics and reporting. Project management. Ability to project manage ER initiatives or implementation of HR best practices and training. Assist as needed with policy administration, HR compliance, and regulatory reporting and FDA readiness and ADA accommodation requests.

Qualifications
Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation.

Education Qualifications (from an accredited college or university)
Bachelor's Degree in a related field required.
Master's Degree in a related field preferred.

Experience Qualifications
4 or More Years of Human Resources experience, 5+ years preferred required.
Human Resources pharmaceutical industry experience required.
Ability to understand employee and managers needs required.
Ability to make fair and unbiased assessments and recommendations required.
Demonstration of strong business acumen required.
Demonstration of strong coaching/counselling skills required.
1 or More Years Human Resources Business Partner experience, 2+ years preferred preferred.