Business Development Director - Healthcare

Tata Consultancy Services
Edison, NJ
Job Description

TCS Healthcare BPS

TCS Healthcare BPS (Payer, Clinical, Pharmacy) is part of the TCS Healthcare business unit, transforming and delivering superior value business operations of healthcare payers and pharmacy clients. TCS Healthcare as a strategic partner enables healthcare payers to meet their strategic goals through operating model transformation applying industry leading technology solutions and suite of products, & platforms combined with deep healthcare industry domain expertise.

The strategic focus of the business is to enable healthcare insurance organizations to shift to experience and health outcomes-focused model in a member engaged operations yet driving down the cost of administrative operation by ~50% and optimize medical cost.

Role Summary

The Healthcare BPS Development Leader , will drive the service line revenue growth through compelling market positioning, building and nurturing new strategic relationships with key client stakeholders, winning BPS deals in current clients and strategic client acquisition for healthcare-focused Business Process Services. This role owns new logo sales, large deal origination, and expansion of existing accounts, with a strong emphasis on payer, provider, PBM organizations.

The leader will shape go-to-market strategy, position the value propositions, build pipeline, close complex, multi-year BPS engagements across operations functions like Benefit Configuration, Claims Operations, Provider Network Management, Customer Service, Clinical Functions including Care Management, Revenue Cycle, Payment Integrity, and other business functions.

Responsibilities, Expectations

  • Revenue growth and ownership of end-to-end sales lifecycle – independently identify and build relationships with key business operations stakeholders in client organizations, build qualified pipeline, commercial negotiations and contract closure, build and close $ 10 M to $ 100 M+ TCV contracts, achieve and exceed revenue targets.
  • Market and go to market leadership - Build and accelerate our go-to-market as AI-powered business operations working across strategy, offerings, opportunity creation, and conversion, delivering exceptional value to our clients and growing the business for practice.
  • Client Engagement & Executive Relationships - Build trusted relationships with client executives, identify client pain points and position our offerings, solutions matched the client needs, lead executive-level conversations focused on cost reduction, operational resilience, compliance, and member/provider experience
  • Solutioning & Cross-Functional Leadership - Partner with solution build teams and develop capabilities, prototypes, and collateral for the demonstration and execution of the solutions, understand and translate client pain points into commercially viable and contextual solutions for the clients.
  • Market Intelligence & Competitive Positioning - Track healthcare industry trends, regulatory changes, and competitor offerings, Shape responses to RFPs/RFIs with clear differentiation vs traditional BPO, captives/GCCs, and digital vendors. Provide feedback to leadership on portfolio gaps and investment priorities

Qualifications

  • Deep sales, business development, leadership with over 15 years’ experience in large Service Providers with deep understanding of US healthcare operations, especially payer, PBM and/or provider processes.
  • Experience selling outsourced services, managed services, or BPaaS-style offerings, Proven track record closing large, complex healthcare services deals ($10M+ TCV).
  • Demonstrated ability to leverage technology, data, analytics, AI and Agentic and make operations intelligent, automated, and autonomous. Ability to articulate ROI, cost takeout, member, provider experience, quality improvement, and risk mitigation
  • Strong executive presence and communication skills. Ability to build executive-level presentations and present them to an executive audience. Developed sustained and trusted partnerships with clients
  • Demonstrated ability to bring together best of the company’s capabilities for solutions and offerings delivering to client goals and outcomes passion for building relationships with account, industry, consulting and other teams in the company.
  • Delivered outstanding results in a challenging environment, demonstrating accountability with a strong sense of ownership. Strong entrepreneurial mindset and ability to create and build business. Collaborative leader who can influence without authority.

Salary Range: $170,200-$268,500 a year

Posted 2026-02-13

Recommended Jobs

Registered Nurse RN

St. Mary's Center For Rehabilitation & Healthcare
Cherry Hill, NJ

Why Join St Mary's Center? St Mary's Center, is looking to hire for the RN Registered Nurse position. We are an exceptional team-oriented facility where we thrive on making our residents and staff …

View Details
Posted 2026-02-09

Graphic Designer I

SGS Consulting
New Jersey

Job Responsibilities: The primary responsibility of this position is to act as the labeling graphic designer on day to day activities and project teams under general direction from the reporting m…

View Details
Posted 2026-01-14

Clinical Services Manager

Top Candidate Search Group
Trenton, NJ

Title: Clinical Service Manager-Diabetes Territory:  Trenton and surrounding Company: Medical device manufacturer offering cutting edge technology-based solutions in the treatment of diabetes…

View Details
Posted 2026-02-11

Seasonal Senior Nurse

YMCA of the Pines
Medford, NJ

Overview The Senior Nurse is responsible for overseeing the health and safety of campers and staff across both Camp Ockanickon and Camp Matollionequay. This role includes supervising and trainin…

View Details
Posted 2025-12-23

Senior Structural Engineer

Liberty Personnel Services, Inc.
Somerset, NJ

Job Details: Structural Engineer One of NJ's top Engineering Firm has a need for a top notch Structural Engineer. If you are looking to work for a company that is flourishing and has a reputati…

View Details
Posted 2026-01-30

Senior Product Manager, Global Marketing - Job ID: 1649

Ascendis Pharma
Princeton, NJ

Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company with locations in United States, Denmark, and Europe. Today, we are advancing programs in Endocrinology, Rare Disease, and …

View Details
Posted 2025-08-09

Structural Engineer

AlphaX
Moorestown, NJ

We are seeking a skilled Structural Engineer to join our team in Moorestown, New Jersey . This full-time role offers a competitive salary range of $85,000–$105,000 and focuses on structural desig…

View Details
Posted 2026-02-14

Talented Urogynecologist needed for growing team in Westwood, NJ | 20 mi to NYC

Ardent Health
Westwood, NJ

Pascack Valley Medical Group is seeking a BE/BC Urogynecologist to join their expanding practice in vibrant Westwood, NJ. Join a dedicated team of physicians in a desirable location that combine…

View Details
Posted 2025-06-05

2026 Summer Internship

Axtria, Inc.
Berkeley Heights, NJ

Do you want to learn how AI and analytics are transforming healthcare and improving patient outcomes? Are you curious about applying data science and emerging AI technologies to solve real business…

View Details
Posted 2026-02-06