Clinical Services Manager
Title: Clinical Service Manager-Diabetes
Territory: Trenton and surrounding
Company: Medical device manufacturer offering cutting edge technology-based solutions in the treatment of diabetes. Top brand name in their space, with new products launching every year.
Responsibilities:
- Support the accounts once they have the devices onsite, working with healthcare providers and office staff daily.
- Collaborate closely with territory partners to achieve shared goals.
- Execute field sales activities with a strategic, patient-centered approach, ensuring all promotional efforts are aligned with established guidelines while maximizing impact in the field
- Build strong relationships with stakeholder, including endocrinologists, primary care providers, and diabetes management teams in hospitals, clinics, and private practices.
- Act as the clinical expert in the field, conducting trainings and guiding healthcare providers with integration of the products into their patients care programs.
- Gain an understanding of the clinical goals at each provider and patient needs to create customized approaches.
- Empower patients to take control of their health and improve their quality of life.
- Expand your network and credibility within the diabetes community by actively participating in local events and initiatives that position you as a leader in diabetes care.
- Provide ongoing support and education, with follow-up consultations, answer questions, troubleshoot issues, and ensure successful long-term device usage.
- Evaluate clinicians who which to become a consultant trainer, and provide product updates to them.
- Communicate with internal teams regarding data or insights from gained from the field.
- Maintain data systems, such as Salesforce, to capture training metrics.
- Conduct administrative duties, manage operations, and adhere to budget guidelines.
- Champion inspiring patient success stories, leveraging real-world examples to demonstrate the impact and drive product adoption through clinical selling techniques
Requirements:
- Completed 4 year college degree
- Professional, up-to-date credentials and/or certifications (Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN), PharmD, etc.; state licensure (as required per state).
- Demonstrated skill educating in a clinical setting (both providers and patients)
- Extensive experience working with diabetes patients, both type 1 and 2
- Ability to travel within territory, minimal to no overnights
Compensation:
Base salary of $90K, plus 56K bonus (uncapped). Offering mileage reimbursement, full benefits, including 401K with match, and discount on company stock!
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