Customer Service Representative
Job Description
Job Description
Description:
Customer Service Representative
Job Summary:
A Matawan, New Jersey, Insurance agency is seeking an experienced Customer Service Representative. The applicant will become a valued member of the call center team and will be responsible for handling, both in-bound and outbound high volume customer service calls.
Responsibilities and Duties
- Answering and redirecting high volume calls
- Provide exemplary service to customers, discussing and explaining their insurance coverage, premiums, and claims.
- Resolve premium and billing questions and inquiries.
- Assist customers with filing claims.
- Record keeping and updating customer files.
- Perform other general tasks as needed.
Qualifications and Skills:
- 1+ years of call center experience
- 1+ years of insurance experience
- Proficient knowledge of customer service, and standard office practices and procedures.
- Proficient computer skills.
- Proficient standard office equipment skills.
- Outstanding communication skills, both written and verbal.
- Strong people skills.
- Excellent phone etiquette.
- Outstanding organizational skills and attention to detail
- Bilingual a plus
- High school or equivalent (Required)
- Insurance experience a plus
Pay: $18.00 - $21.00 per hour
Location: Matawan, NJ (On-Site)
Job Type: Full-time
Benefits :
- 401(k) matching
- Health insurance
- Paid time off
Experience level:
- 2+ years
Shift:
- Monday-Friday
- Day shift
- Morning shift
Work setting:
- Call Center
- In-person
Ability to commute/relocate:
- Matawan, NJ 07747: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Insurance verification: 2 years (Required)
- Life Insurance experience (a plus)
- Bi-lingual Preferred
Hiring: 2 positions for this role
Requirements:Recommended Jobs
Steel Sales Professional, bilingual Korean
[About Our Client] A World Fortune 500, global trading and investment company. In trading, it specializes in a variety of commodities such as Chemicals, Steel, Semiconductors Materials. In Investm…
Market Sector Leader
Short Description: Bowman has an opportunity for a Market Sector Leader to join our team in Parsippany, NJ. At Bowman, we believe in creating opportunities for aspiring people to thrive and achiev…
Entry-Level Sales Representative | Home Improvement
Description Velaz Solar & Roofing is looking for motivated Entry-Level Sales Representatives to join our growing team in New Jersey . This role is ideal for individuals who want to start or…
Freezer Manager
Position Title: Freezer Manager Department: Freezer Supervisor: Assistant Branch Manager/Branch Manager FLSA: Exempt Position Summary: Responsible for receiving product and ensures t…
Executive Director, Clinical Data Management TA Head, EDEV & OED Lead
Job Description Reporting directly to the Head of Clinical Data Management and serving as a member of the Clinical Data Manager Leadership Team, the Executive Director, Clinical Data Manager TA He…
Project Manager
We are offering an exciting opportunity for a Project Manager to join our Hamilton, NJ office. With over 138 years of experience, H&H is a trusted full-service infrastructure engineering firm. Our…
Travel Nurse RN - Cardiovascular Operating Room - $2,724 per week in Oceanport, NJ
Registered Nurse (RN) | Cardiovascular Operating Room Location: Oceanport, NJ Agency: Zack Group Healthcare Pay: $2,724 per week Shift Information: Days - 5 days x 8 hours Cont…
Scooter Driver
Job Description: Scooter Driver Scooter Drivers prime duties is to operate pallet jacks to move items from one place to another. Assist with loading and unloading activities along with ensuring …
Support Specialist
Overview: A member of the Infrastructure & Operations team, the Support Specialist , is the primary point of contact for our end-users who are seeking technical support. You’ll be responsible for lo…
Addiction Medicine Attending Physician
About Us Cooper University Health Care is named as one of America’s Best Employers by Forbes , and one of only 30 companies in New Jersey to make the Forbes list. Cooper University Hospital, …