Webmaster Coordinator

JOB TITLE: Webmaster Coordinator

DEPARTMENT: Communications & Marketing

LOCATION: Priscilla Gardner Main Library

REPORTS TO : Communications & Marketing Supervisor

CIVIL SERVICE JOB TITLE: Software Development Specialist 1

SALARY RANGE: $60,000 – 65,000 / year

FULL-TIME/PART-TIME: Full-Time

WORKWEEK: 9:00 a.m. to 8:00 p.m. (35 hours/week). May be required to work evenings and weekends as needed.

APPLICATION DEADLINE: June 12, 2026

BENEFIT SUMMARY:  This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at

JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey.

The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others.

JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community.

About the Position

The JCFPL is seeking a bright, dynamic, outgoing and collaborative individual to coordinate and execute efforts to produce and maintain an up-to-date and useful website for the Library system.

The Webmaster will be responsible for updating, maintaining, and improving the Library’s digital branch – and associated websites. The individual in this role will work closely with other members of the Communications & Marketing Department, as well as the Information Technology Department, and interface with other Library staff systemwide. The Webmaster must have a passion for working as a member of a team to reach a shared vision.

The ideal candidate will have a facility with and enthusiasm for website design and maintenance; a willingness to learn and grow as a member of a team; an energetic approach to WordPress web development; courtesy, flexibility and a sense of humor.

* Please note, this vacancy announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. The essential functions or duties listed below are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position.
Specific Job Duties:

• Manage, create, and edit CMS for content updates to and associated websites.
• Perform ongoing back-end maintenance and front-end optimizations for page speed and content delivery.
• Implement Google Analytics and Google Tag Manager; integrate into Google Data Studio for visualization.
• Establish SEO reporting structure; recommend and execute ongoing SEO updates.
• Ensure ADA compliance and best practices for accessibility.
• Innovate website functions with a mobile-first mindset, using analytics and user behavior tools to provide feedback and recommendations for UX/UI improvements.
• Provide feedback and recommendations for creative assets for UX/UI best practices.
• Deliver monthly reports for SEO, web analytics, heatmapping, and/or behavioral analytics, depending on Library needs.
• Author and test code for website components based on specifications.
• Monitor website stability including uptime, page speed, links, images, and ensures all UX is functioning to specifications.
• Develop and maintain work documentation and logs.
• Work closely with other members of the Communications & Marketing Department and other staff members to determine information needs and to identify and devise the most appropriate methods of distributing information on the web.
• Support Communications & Marketing Department staff in developing, producing, and improving visual assets for the Library’s website(s).
• Work with other JCFPL staff and may work with outside vendors to coordinate web design and/or redesign projects to meet changing community needs.

Core Competencies: The incumbent in this role:

• Understands and practices basic front-end web design principles and techniques.
• Works well with WordPress or another major CMS (such as Drupal, Joomla, Sitefinity, Sitecore, AEM, etc).
• Has experience or a working knowledge of one or more front-end development languages (such as CSS, HTML, JavaScript, PHP).
• Works confidently with UX/UI design principles and utilizes software tools such as Adobe Creative Suite and/or Canva to develop and improve visual assets for the web.
• Is passionate about UX/UI innovation.
• Takes a proactive approach to SEO.
• Has experience working with AWS or another major web hosting service.
• Has experience with Google Analytics, Google Tag Manager, and working knowledge of Google Data Studio.
• Understands and works with front-end integrations such as Rest APIs.
• Conducts research, gathers data, analyzes information, and prepares effective, accurate, timely reports and other documents to support communications and marketing objectives via the Library’s website(s).
• Utilizes and builds systems and administrative procedures to prioritize, schedule, and perform complex tasks on time and according to specifications.
• Communicates in a clear, accurate, respectful, and candid manner, across a range of communication settings, styles, and platforms.
• Possesses a confident command of spoken and written English grammar, vocabulary, and spelling.
• Is able to work flexible hours as needed to support events and programs that may occur outside normal business hours.
• Maintains confidentiality of sensitive information; demonstrates sound judgment and discretion regarding the Library and its partners.
• Approaches challenges with positivity and curiosity; exhibits a constructive problem-solving mindset.
• Sets clearly defined, measurable goals for progress; works collaboratively with Library leaders and staff to define objectives that reflect the Library’s organizational priorities.
• Makes complex decisions independently in accordance with identified goals and established policies and procedures; proactively seeks additional information and input needed to make informed decisions.
• Demonstrates a desire to identify and build new and/or improved processes to sustain achievements and support future progress towards identified goals.
• Actively pursues opportunities to learn new skills and improve ability to meet and exceed expectations.
• Shares expertise and provides informal advice and developmental feedback to peers.
• Is proficient in Microsoft Office applications, including Excel and OneDrive.
• Is able to read, analyze and interpret written information such as procedure manuals and JCFPL internal and external communications.

Required Experience:

• Five (5) years of professional experience in programming, systems programming or computer analysis

OR

• Bachelor’s degree from an accredited college or university and one (1) year of the above mentioned professional experience.

Preferred Skills:

• Knowledge of Jersey City’s population, geography, and/or local government.
• Experience and familiarity with public libraries.
• Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.).

NOTES:

For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position.

This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title.

This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship.