Customer Service Representative
Job Description
Job Description
Customer Service Representative
Duration: 6 month contract
Location: Edison, NJ 08817
Rate: $16 - 18/hr
Required Skills & Experience
- 1 year of Customer Service experience
- Microsoft Office experience
- Strong problem-solving skills Verbal and written communication
- Strong Computer Skills
Nice to Have Skills & Experience
- Bilingual in Spanish and English
- Associate's degree in business
- Associate's degree in transportation or logistics
Job Description
Insight Global is looking for a highly motivated, communicative individual to work for one of our large logistics companies.
On a day-to-day basis, this person will:
- resolve open tasks through internal and external communication - inform appropriate parties about issues so they can be addressed properly and quickly
- data entry for customer freight bills - maintain customer satisfaction and quality service
- understand necessary internal technologies - internal departmental communication to address order problems
- secure necessary documentation from transportation providers for customer billing - improve current processes
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