Sales Representative

Job Description

Job Description

Position Summary

The Sales Representative will be responsible for obtaining, maintaining, and growing relationships and sales with institutional locksmiths; directors of facilities, security, and physical plant; and maintenance departments. This role focuses on prospecting new clients, expanding current accounts, and driving revenue through strategic relationship-building and product expertise.

• Obtain, maintain, and grow relationships and sales with institutional locksmiths and key decision-makers.
• Prospect for potential new clients and secure increased business from current accounts.
• Conduct cold and warm calls within assigned market/geographic area to ensure a robust pipeline.
• Identify target clients, influencers, and decision-makers; establish relationships to secure new and ongoing business.
• Participate in quotes, bids, and pricing for product solutions and services.
• Field client inquiries and assist in selecting appropriate products.
• Follow up on e-commerce-generated leads to expand account growth.
• Attend industry functions such as association events and conferences; provide feedback on customers, prospects, markets, and trends.
• Identify and propose company’s key value propositions, differentiators, and capabilities based on market and competitor knowledge.
• Maintain strong product knowledge on all offered solutions.
• Ensure accurate data entry and management within Sage/CRM system.
• Forecast sales targets and ensure achievement.
• Track and record account activity; close deals to meet targets.
• Ensure prerequisites (contracts, prequalifications, vendor-list approvals) are fulfilled timely.
• Collaborate with vendors for quotes, leads, field assistance, and partnership development.

• Bachelor’s degree or equivalent industry experience preferred.
• 3–5 years of sales or marketing experience.
• Experience in locksmithing, doors, frames, or building trades is beneficial.
• Familiarity with key markets is a plus.
• Door hardware training provided by manufacturers.

Other Skills and Qualifications:

• Helpful experience: building trades, facilities management, hospital/education environments, government sales, GSA.
• Skills: networking, communication, persuasion, prospecting, public speaking, research, writing, closing, motivation for sales, planning, identifying customer needs, territory management, market knowledge, meeting sales goals, professionalism.
• Technical: Sage CRM, e-commerce platforms, Microsoft Office.

Benefits: Medical and Dental Insurance, Vision, Life, and Disability Insurance, as well as Voluntary Benefits, HSA, FSA, and Employee contribution to 401k. *Employer match, up to 4%. PTO and paid Holidays.

Salary: Draw + Commission, ranging from $80,000-$120,000 DOE

Hours: Standard Business Hours

Employment for this position is contingent upon the successful completion of a background check.

This description outlines the general nature and responsibilities of the position and may be adjusted based on business or facility needs. It is not an exhaustive list of duties. Management may modify job requirements or assign additional tasks as needed, including reasonable accommodation. Part-time roles are paid hourly and classified as non-exempt. All information will be kept confidential in accordance with EEO guidelines.