Patient Access Rep

Join our team as a day shift, full-time, Medical Clinic Patient Access Representative in Montclair , NJ .

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financi al well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
• Learn more about the  benefits offered for this job.

Get to Know Your Team:

• Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees and a 27-bed Emergency Room/Fast Track Unit.

• The Patient Access Rep serves as the liaison between Finance, Nursing, and Physician offices.
• The role obtains accurate demographic information, records, and verifies all pertinent information from insurance companies with respect to a patient’s authorization for services, eligibility, and benefits.
• Registers patients for Family Practice Group and obtains accurate demographic and insurance information.
• Handles main telephone lines for the Family Practice Group.
• Provides patients with information required by federal mandates, i.e., Patient Rights and Responsibilities, and Advance Care Directives.
• Obtains appropriate signatures and copies and/or scans all identification and healthcare coverage presented.
• Communicates all information and financial responsibility to the patient/guarantor.
• Completes registration forms, insurance forms, HMO referrals, processes medical record requests, and any other MFP office forms required by our patients.
• Provides general non-clinical information regarding the Family Practice Group and gives necessary instructions prior to appointments.
• Maintains confidentiality with all information.

Job Requirements:

• High school diploma or GED equivalent.

• 1+ years of working in the medical/and or medical insurance fields.

• Knowledge of medical terminology.

• Strong working knowledge of Microsoft Office Suite.

• Excellent customer service skills and strong ability to multitask.

Rate of pay is determined based on experience and education , and may include other pay components such as differentials and call pay based on role.