CUSTOMER SERVICE ASSISTANT (FULL TIME) - Remote | WFH

**Job Title: Customer Service Assistant**

**Hourly Rate:** $22 per hour

**Location:** East Hanover, NJ 07936 (Online applications only)

**Schedule:** Full-time, Monday through Friday, 7:30 AM to 4:00 PM. More details will be provided during the interview.

**Requirements:** Previous experience with Microsoft Office products is preferred.

**Pay Range:** $20.00 - $22.00 per hour

**Join Our Team!**

We are excited to announce an opening for a full-time Customer Service Assistant. If you are passionate about providing exceptional customer service and enjoy working in a collaborative environment, we would love to hear from you!

**How to Apply:**
Applying is easy! Simply text JOB to 75000 and search for requisition ID number 1400794.

**About Us:**

We are dedicated to enhancing the workplace experience through innovative facilities management solutions. Our commitment to safety, health, and sustainability is at the core of what we do. We proudly serve a diverse range of clients across various industries, ensuring a consistent and engaging experience for all.

**Job Summary:**
As a Customer Service Assistant, you will play a vital role in our call center, providing work order management support to our staff and customers. Your friendly demeanor and effective communication skills will help us deliver top-notch service.

**Key Responsibilities:**
- Answer phone calls and respond to customer emails, providing general assistance and support.
- Review and promote service requests submitted by customers.
- Maintain organized files and records, providing clerical support as needed.
- Prepare routine correspondence, forms, and other documents.
- Collect, verify, retrieve, and enter data accurately.
- Operate standard office equipment efficiently.
- Complete project assignments and assist in preparing materials for reports and publications.
- Interact effectively with staff, students, and faculty while performing daily duties.
- Communicate with customers to ensure work is completed in a cost-effective, efficient, and safe manner.
- Maintain a clean and safe work environment.
- Perform other duties as assigned.

**Benefits:**
We offer a comprehensive benefits package for both full-time and part-time associates, including:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits (Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program)

Full-time positions also include:
- Medical, Dental, and Vision Insurance
- Life Insurance/AD&D
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

**Equal Opportunity Employer:**
We are proud to be an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

**Join us in creating a positive and productive workplace! We look forward to your application.**
Employment Type: Full-Time
Salary: $ 20.00 22.00 Per Hour