Assistant Customer Service Manager
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.Responsibilities:Show excellent customer service skills and maintaining quality service.Use conflict resolution skills and resolve issues and coordinate with internal departments to assist in overcoming roadblocks.Limited Travel may be required 10-15%.Assist in improving key Openings process areas by evaluating process steps, analyze data and assist in designing and implementing process changes.Improve departmental efficiencies using tools and reporting available to us.Work on special projects or initiatives assigned by the leadership of Hotel Integration.Use indirect leadership skills and demonstrate ownership and accountability of process changes.Identify opportunities and the root cause of issues to ensure process success.Communication - Excellent communication, interpersonal, and negotiation skills. Coordinate with Brand leadership and Operations to ensure consistent, clear communication to the franchisee. Manage operational reporting that drives company performance.Skills:Minimum of 2-4 years’ experience in a mid-scale hotel required.Multi property experience with Franchise mid-scale hotels or Management Company with mid-scale brands, preferred.Strong project, organizational and time management skills.
Recommended Jobs
Automotive Sales Professional
Job Description Schwartz Mazda is growing and currently seeking Car Sales Representatives to join our Automotive Dealership. Prior Auto Sales experience is not required, we will offer trainin…
Power Systems Technician
Job Description Job Description HiFyve is hiring Power Systems Technicians in the heavy equipment industry in Piscataway, NJ! Salary: $29.00–$44.00/hr DOE Shift: Full-Time (with after-hour…
Veterinary Technician/Assistant with Spay/Neuter Surgery Experience
Job Description Job Description Jersey Shore Animal Center, Brick, NJ-Private, 501(c3) non-profit Animal Shelter is searching for a veterinary technician/assistant with shelter and spay neuter …
Stand Supervisor (Hiring Immediately)
Overview: Rate: $17.00 per hour To ensure the successful daily operation of assigned location(s) while maintaining compliance of all food quality and safety standards, company policies and custom…
Cosmetology Instructor (Part Time, After School, In-Person)
Job Description Job Description Schedule: Typically 1 hour per week for 10 weeks (after school); exact days/times vary by assignment Location: On-site at a partner school; varies by assignme…
Franchise Enablement Coordinator
Role Summary: The Franchise Enablement Coordinator is responsible for supporting franchise system growth and compliance by coordinating recruiting program operations and franchise compliance activitie…
Assistant Payroll Specialist
: JobID: 276 Position Type: Admin. Bldg. Staff/Payroll Date Posted: 1/17/2024 Location: Meland Administration Bldg. Date Available: 02/16/2024 POSITION: Assistant Payroll Specialist QUALIFIC…
GARAGE - Assistant Manager - Bridgewater Common
Overview: We’re not just a fashion brand - we’re a movement. At GARAGE , we live for unapologetic confidence, turning everyday moments into something unforgettable, and creating spaces where …
Senior Staff Engineer - Structural
Job Description Job Description French & Parrello Associates (FPA) is seeking a Senior Staff Engineer for our Structural Department in Wall, NJ. Responsibilities Perform structural anal…
Office Administrator
Position Summary: We are seeking a highly organized and detail-oriented Office Administrator to join our team. The Office Administrator will be responsible for providing administrative support and t…