Director Salesforce for Communications and Media
- Generate proactive demand through solution led selling and other instruments
- Customer Liaison through Thought leadership led CXO engagement
- Own and manage Salesforce focused deals
- Identify new opportunities and work collaboratively across diverse global teams towards successful deal closure.
- Solution led Selling
- Leverage domain expertise to identify problems to solve across the Communications and Media Value chain
- Leverage technical expertise to identify solutions
- Be able to demonstrate solutions
- Influence Partner Engagement
- Work with Salesforce on joint Sales pursuits, solution developments and marketing activities
- Overall, 10-15 Years of IT Experience
- 5+ Years of experience in CRM Implementation Project (preferably SFDC but not mandatory)
- Excellent understanding of Telecom or Media CRM journeys (Salesforce or Siebel/ Amdocs/ Netcracker/ Hansen)
- 2+ years in CX Consulting working with Customers identifying and solving business problems
- At least 1 Telecom BSS or Media transformation program experience within last 5 years with in-depth understanding of Industry domain and Trends.
- Ability to manage diverse team and project stake holders (Customer & TCS management, Salesforce)
- Experience in working with team based in multiple time zones
- Innovation & Growth Mindset
- Willingness to learn and work in Salesforce
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