Medical Scheduler
Job Description
Job Description
We are looking for a detail-oriented Medical Scheduler to join our team in Monroe Township, New Jersey. In this Contract-to-permanent position, you will play a vital role in ensuring the seamless scheduling of patient appointments while maintaining high standards of accuracy and professionalism. This opportunity is ideal for someone who thrives in a fast-paced healthcare environment and is committed to delivering excellent service.
Responsibilities:• Respond promptly to inbound calls and assist patients with scheduling needs.
• Coordinate and confirm appointments with patients, ensuring accuracy and clarity.
• Reach out to patients to provide updates or obtain additional information as needed.
• Utilize electronic medical record (EMR) systems, including Centricity Business, to manage patient data and scheduling.
• Maintain organized records of patient interactions and appointment details.
• Collaborate with healthcare staff to address scheduling conflicts or special requirements.
• Ensure compliance with healthcare regulations and patient confidentiality standards.
• Identify opportunities to improve scheduling efficiency and patient satisfaction.
• Provide exceptional customer service by addressing inquiries and resolving concerns.• Previous experience in medical scheduling or a related healthcare role.
• Proficiency in handling inbound calls and assisting patients with scheduling needs.
• Familiarity with electronic medical record (EMR) systems, particularly Centricity Business.
• Strong organizational skills and attention to detail.
• Ability to communicate effectively and professionally with patients and healthcare staff.
• Knowledge of healthcare industry standards and patient confidentiality protocols.
• Problem-solving skills to address scheduling challenges and conflicts.
• Ability to thrive in a fast-paced, team-oriented environment.
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