Lead Solution Engineer - Lead Software Engineer - AI/ML, GenAI and Data Technology

Job Description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking in the Data Technology organization, you are an integral part of an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. As a core technical contributor, you will be responsible for implementing critical technology solutions across multiple technical areas, supporting various business functions to achieve the firm’s objectives. In your role as the Lead Solutions Engineer, you will actively promote the adoption of AI/ML and GenAI platforms and Data Products, ensuring standardized governance around AI and Data Lifecycle. You will collaborate with product, architecture, and platform teams to develop solutions for business use cases that facilitate platform adoption.

  Job Responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Adds to team culture of diversity, opportunity, inclusion, and respect
• Create solution prioritized use cases by evaluating approved architecture standards, platform capabilities and governance frameworks to scale the onboarding on the GenAI, ML and Data platforms.
• Participate in continuous prototyping of new technology to inform data technology teams on potential new tools to be integrated as part of the existing platforms.
• Partner with customer, stakeholders and product to understand the business needs and translate them into technical details and implementation.
• Find opportunities for automation, efficiencies and opportunities for a seamless customer experience, supporting their GenAI, AI/ML and Data initiatives.
• Keep tabs on best practices and technology advancements in the industry and influence their integration within the firm.

Required qualifications, capabilities and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Extensive experience in AI/ML and GenAI solution design using different tools and techniques - GenAI frameworks, RAG architecture, Model Orchestration and Serving, model Experimentation etc.
• Experience working with data science, AI/ML product teams, working on projects covering the AI/ML and GenAI lifecycle.
• Comfortable presenting to Product Leadership, articulating team solutions, cross-functional dependencies, and risk exposures across technology, architecture, and data.
• Hands on experience in developing, debugging, and maintaining code in large-scale environments using modern programming languages (e.g., PySpark, Python)

Preferred qualifications, capabilities and skills

• Master’s degree (or equivalent experience) in Computer Science, Data Science, Engineering, or a related discipline.
• Experience working with snowflake, data bricks, feature platform.
• Knowledge of best practices of data management, cataloguing, lineage etc.

 

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.