CIN Operations Coordinator

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The CIN Operations Coordinator will primarily support the Network Operations Domain but will also provide assistance to other CIN Operations projects and activities as needed. Key responsibilities include execution of SOPs for Network Administration, Provider Payment Operations, Information Operations and Attribution management.

Responsibilties

A day in the life of a CIN Operations Coordinator at Hackensack Meridian Health includes:

• Providing administrative support as needed.
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project. Escalation of project changes
• Maintains individual provider and group demographics for the entire HMH Network (MSSP, CIN, Physician Alliance, Physician Enterprise), including hierarchy, Network Tier, Employed-Leased-Indpt Rosters Ops and Program Participation. This includes continuous cycle research, data collection and validation, data input and quality control, analysis, and summarization of results and findings.
• Administers Provider Distribution workflow - the process of distributing payment for monthly Advanced Performance Payment and Annual Provider Incentive Compensation cycles. This includes the calculation, validation, distribution, reconciliation of payor supplied data and summaries, attribution summary/financial payment.
• Facilitates Data Operations, including internal/external data exchange, Report distribution, Provider Roster distribution, D&A sourcing, APP/CCF, Marketware Roster and MSSP.
• Administers Medical Leadership Payment workflow - the process of managing payment to RMDs/AMDs for Network/Leadership activities ($ calculation, validation and distribution).
• Administers Attribution Dispute Resolution cycles - the process by which the CIN exchanges data with Payors to remediate beneficiaries who have been incorrectly attributed to the population.
• Administers participation status of providers between the CIN and Payor Partners via routine reconciliation management and exchange of data.
• Manages research/investigation for general and Gold Stakeholder inquiries across CIN Operations, including those which fall of out the scope of the CIN (Inner Circle, Employee related, FFS, etc.).
• Provides administrative support for workflows Onboarding and Offboarding of Provider Participants, including maintaining provider contract info (new applicants, withdrawals, W-9 management & Roster Agreements.
• Performs other duties and/or projects as assigned.

Qualifications

Education, Knowledge, Skills and Abilities Required

• Minimum 2+ years of work experience supporting administration and management in a Healthcare setting (or bachelor`s degree and relevant background).
• Proficiency with provider-oriented content (ambulatory practice workflows, demographics, licensing, specialties and managed care / VBC participation).
• Excellent written, verbal, interpersonal and communication skills. Must be able to facilitate webinar meetings.
• Critical thinking skills that include the ability to problem-solve, re-frame & pivot and ruthlessly prioritize tasks, goals and objectives. Additionally, the judgement and discipline to ensure self/teams remain focused on high value activities, avoid distractions and adjust priorities.
• Organizational skills with strict attention to detail and habitual drive for validation, quality control and testing.
• Technical orientation/skills with the ability leverage new/evolving platforms, complex technologies and time saving strategies to optimize planning, execute efficiently, simplify workflows and reduce redundancy and errors across the enterprise.
• Flexible, detail-oriented and self-motivated with the ability to work independently, multi-task, and prioritize responsibilities.
• Identifies and reports issues to appropriate levels of management in a timely manner. Assists in the problem-solving process and prompt resolution of identified issues.
• Proficient in key features of Microsoft Excel, Word, PowerPoint and the Google Workspace platform to include, but not limited to, Drive, Gmail, Google Meet, Docs, Sheets and Slides.

Education, Knowledge, Skills And Abilities Preferred

• Bachelor's degree preferred.
• Ambulatory practice or Value Based Care (Population Health) experience preferred.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

Job Duties

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.Minimum rate of $35.17 Hourly