Sales Associate
Key Responsibilities: Member Service and Sales Promote BJ’s membership programs and value propositions. Convert potential members by effectively presenting all membership options, including co-branded credit card offerings. Assist members with credit card applications, renewals, upgrades, and returns. Deliver outstanding customer service and resolve member concerns courteously and promptly. Process merchandise returns, exchanges, and BOPIC (Buy Online, Pick Up in Club) orders. Qualifications: Prior front-line customer service or sales experience preferred. Strong drive for achieving goals and delivering results. Comfortable using computers and POS systems; basic math skills preferred. Excellent communication and interpersonal skills. Physical Requirements: Must be able to remain in a stationary position for extended periods. Occasionally required to lift up to 30 lbs; heavier lifting with assistance as needed. Must be able to bend, reach, and handle merchandise as necessary. Indoor retail environment with occasional exposure to cleaning agents and varying noise levels. Predictable and regular attendance is an essential requirement.
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