Credit and Collections Representative

Kforce has a client in Somerset, NJ that is seeking a Credit and Collections Representative with experience supporting credit and collections functions in a large corporate environment. This role is responsible for managing an assigned portfolio of accounts, administering credit limits and payment terms, reviewing accounts on credit hold, and collecting past-due balances while maintaining strong customer relationships. Duties Include:

• Manage collection activities for an assigned portfolio of customer accounts
• Review orders on credit hold and determine appropriate action based on account status
• Maintain customer credit limits and payment terms
• Evaluate credit requests and recommend limit adjustments
• Identify potential bad debt accounts and pursue collection efforts
• Escalate high-risk accounts and recommend placement with collection agencies when necessary
• Respond to customer inquiries regarding statements, payments, and account balances
• Research and resolve account discrepancies and payment disputes
• Perform account reconciliations and maintain accurate collection records
• Support payment portal setup and customer account maintenance activities
• Bachelor's degree in Business, Finance, Accounting, or related field, or equivalent experience
• 3-5 years of Credit and Collections experience
• Large corporate credit experience required
• Large corporate collections experience required
• The ideal candidate will have a background in commercial credit, collections, accounts receivable, and customer account management
• Strong understanding of accounts receivable, credit analysis, and credit risk management
• Experience managing high-volume customer account portfolios
• Strong communication, problem-solving, and analytical skills are essential, as this position partners closely with Sales, Customer Service, and Finance teams to resolve payment issues and minimize credit
• Strong organizational and prioritization abilities
• Detail-oriented with the ability to make sound business decisions
• Proficient in Microsoft Excel, Outlook, and Word
• Experience with ERP systems, including PeopleSoft, preferred
• Familiarity with Dun and Bradstreet, Creditsafe, or similar credit reporting tools preferred