Managing Director Customs Brokerage TCRS4666
HIGH-LEVEL OVERVIEW
The Managing Director, Customs Brokerage is the executive leader responsible for the overall strategic direction, compliance, profitability, and operational excellence of the company’s customs brokerage services, ensuring adherence to Customs and Participating Government Agencies (PGAs), while being the designated broker/principal license holder.
This is a hybrid position based near Hazlet, NJ.
EXPECTATIONS
- Manage the daily brokerage operations ensuring accurate and timely entry filing with ABI/ACE
- Audit compliance with HTS classification, Country of Origin, valuation, FTAs, etc.
- Lead Brokerage Division P&L including budgeting, forecasting, and expense management
- Oversee corporate brokerage licenses, bonds, and Powers of Attorney
- Monitor changes in trade regulations, update SOPs to mitigate compliance risk
- Lead a high performing team on customs regulations and compliance procedures
- Collaborate with sales partners to secure new business and develop pricing strategies
- Establish and monitor compliance, efficiency, and accuracy KPIs across brokerage operations
- Conduct business review with top clients to ensure satisfaction and identify additional services
ESSENTIALS
- Active U.S. Customs Broker License (LCB) required
- Bachelor’s degree preferred
- 10+ years of experience in brokerage or import operations within the freight forwarding industry
- 5+ years of management experience leading and mentoring high performing teams
- Proven experience managing a P&L with strong business acumen
- Extensive knowledge of U.S. Customs regulations, PGA requirements and ACE
- Ability to identify and implement process improvements
- Proficiency in Descartes OneView or similar customs entry systems
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