Production Process Manager - Cosmetics & Skincare

Title: Production Process Manager
Reports to: Director of Production & Property Management
Department: Operations - F&A

Responsibilities:

• Reset and manage overall F&A standards and work procedures to optimize productivity, efficiency, and line run-rate & man-hour performance, and establish standardized work instructions.
• Review automation investment plans together with the mechanics and production managers, and proceed with investment-related purchases such as consumables required for process improvement and implementation.
• Lead strategic oversight of new product introductions, including Line Trials and first production runs, ensuring readiness and alignment with business objectives.
• Strengthen OTC packaging validation management, emphasizing operational efficiency, data-driven validation, and regulatory compliance.
• Troubleshoot packaging and production issues, identifying root causes and implementing corrective actions to maintain quality and operational efficiency.
• Drive cross-functional initiatives with Quality, Operations, and Supply Chain teams to improve processes and standardize best practices.
• Oversee and coach production staff to improve technical capability, safety awareness, and process discipline.
• Support decision-making for resource allocation, process improvements, and operational prioritization, ensuring consistent product and packaging quality.
• Provide reliable business support through strong collaboration with the Sales and QC departments.
• Attend weekly Gate Review meetings to discuss new and existing customers' projects.

Qualifications:

• Bachelor’s degree in Manufacturing, Industrial Engineering, Operations Management, or a related field.
• Minimum 8–10 years of production or manufacturing management experience; experience in OTC,
  cosmetics, or personal care industry preferred.
• Strong understanding of production processes, packaging operations, and validation procedures.
• Hands-on experience in equipment operations and staff skill development.
• Excellent organizational, communication, and leadership abilities.
• Proven ability to lead diverse teams, including multi-lingual and multicultural workforces.
• Professional working proficiency in Korean and English.
• Ability to lift and carry up to 10-15 pounds.

Compensation & Benefits:

• Pay range: $65,000 - $80,000 per year
• Medical, Dental, and Vision Insurance
• Life Insurance
• 401k match
• PTO