Luxury Resort Hiring Wedding & Events Sales Manager

Job Description

Job Description

Our luxury resort in Atlantic County is adding a Wedding & Events Sales Manager to our team, interviewing now.

As we move into a phase of growth and development, we are seeking a dynamic, meticulous, and ambitious Wedding & Events Sales Manager to join our team of professionals. The Wedding & Events Sales Manager plays a pivotal role in the management team, responsible for delivering the exceptional service, quality, and profitability of our premium catering business. The Sales Manager will be relied upon to facilitate the sales of weddings and events while maximizing opportunities for additional events during wedding or events weekends. Our reputation as a primary luxury destination relies upon the ability and experience of our Wedding & Events Sales Manager, and we are willing to invest in and train the right person.

If you’re looking for more than just your next job and want to work for an organization with integrity that genuinely cares about our people, please apply today for immediate consideration.

What We Offer:

· Competitive Starting Salary

· Health Insurance Options

· 401K

· Company-Paid Life Insurance

· Opportunities for Growth & Advancement

Job Responsibilities:

● Prospect, schedule, and follow-through with appointments for guests to view our facilities and give an overview of our packages and resort options

● Determine and confirm availability of event space, lodging, and food and beverage needs

● Sell room blocks with wedding sales

● Create proposals based on needs, interests, and expectations of the wedding couple, encompassing all facets of the resort

● Close sales and all aspects of sales management

● Write multi-layered contracts and agreements covering all aspects of a wedding/wedding weekend

● Attend regional bridal shows

● Collect payment from guests

● Coordinate all details leading up to and including the day of the event with the catering team

● Prepare Event Orders for distribution. Communicate and confirm any event changes with the appropriate staff

● Complete Event Orders with guaranteed counts, settle any financial debts or credits. Mail thank- you letters along with a guest questionnaire

● Look out for the safety of our staff and guests

● Ensure that our guests enjoy their stay with us

● Must be very flexible with your schedule as weekend availability is required

● Work closely with our Banquet Leader and his/her coordinators

● Work as a strong team with other Sales Managers to ensure no double ballroom bookings

● Participate in weekly Group Impact Meetings and BEO Meetings, addressing issues and concerns for stakeholder groups relative to the wedding segment

● Daily use of Catering and CRM software to book event space and create BEO's

● Answer questions from guests via email, including but not limited to, vendor recommendations, hotel room blocks, onsite amenities, etc.

● Build rapport and establish trust with clients and guests; ensure clients and guests feel welcome and are given prompt, friendly, and courteous service

● Follow up with any guest complaints and ensure full resolution

● Solicit and review client, guest, and manager feedback

● Stay current on all trends to remain competitive within the event industry and ensure continuous improvement

● Ensure events are executed at the highest standards set by protocol with the catering team

● Ensure safety and security procedures are followed

● Work as a team with catering department to ensure a smooth transition and planning process for all guests

● Assist with training and mentoring team members when necessary

● Follow all standard operating procedures (SOPs)

● Develop vendor relationships, attend networking meetings, and plan bridal events

● Performs other duties as assigned

Job Qualifications:

● Bachelor's Degree preferred

● Must have a minimum of 3 years’ experience in progressive leadership roles within the hospitality industry in lieu of degree

● Minimum of 2 years in a supervisory/management role within the hospitality industry

● Demonstrated success in creating creative and practical solutions to increase employee productivity and maximize profitability

● An exceptional “eye” for detail of event execution, hospitality culture, venue conditions, and required human capital skill sets

● Possess the ability to interpret financial and operating reports and plan/ budget with financial staff

● An effective communicator with excellent written and verbal skills for client, employee, and vendor interactions

● Outstanding organizational skills

● A collaborator with leadership teams to optimize client experience, productivity, and financial results

● Relationship management

● Strong work ethic

● Good interpersonal skills

● Meticulous attention to detail

● Self-Starter