Client Aviation Director

Responsibilities for this Position

Client Aviation Director

Location: Teterboro, NJ, US, 07608
Job Category: Flight Services
Career Level: Professional
Requisition Id: 4738

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

Jet Aviation is seeking a dynamic, business-minded Client Aviation Director to serve as the trusted advisor for our most discerning clients. Located at our flagship FBO, this full-spectrum advisory role sits at the intersection of aviation expertise, financial stewardship, and client advocacy, while representing a globally renowned brand.

As Client Aviation Director, you will be the principal owners strategic partner, guiding them through every aspect of their aviation program. Drawing on your diverse experience across operations, charter, maintenance, dispatch, client services, and account management, you will craft bespoke solutions that optimize budgets, deliver value, and ensure seemingly flawless execution. Your advice will marry technical and financial insight with a nuanced understanding of private aviation, always advancing client objectives while upholding Jet Aviations industry leadership and commitment to quality.

This role demands strong leadership skills to inspire and collaborate with crewmembers, maintenance teams, and colleagues across departments. You will foster a culture of trust and open communication, ensuring that all stakeholders are aligned and empowered to deliver exceptional service and operational excellence.

This is Jet Aviations highest individual contributor role in client services, requiring a compelling, consultative communication style both written and verbal with the ability to influence decisions at the highest level. You will collaborate across all departments, translating complex scenarios into actionable recommendations that elevate the client experience and reinforce Jet Aviations standing as the premier choice in private aviation.

The Client Aviation Director position in Teterboro, NJ offers a competitive base salary range of $135,000 - $160,000. This is a hybrid role that requires a minimum of four days per week onsite at our Teterboro airpark location. Your presence on location is essential, ensuring you remain closely connected with both our teams and clients to deliver the highest standard of service.

Your Profile

A versatile aviation professional with at least five years of hands-on experience across multiple facets of the private aviation industry, including a strong understanding of aircraft maintenance requirements and regulatory compliance. Your well-rounded background demonstrates a strategic mindset and a proven ability to advise high-net-worth clients, manage complex accounts, and deliver bespoke solutions that consistently exceed expectations.

• Financially astute, with a proven ability to interpret budgets, analyze costs, and communicate the value of enterprise decisions.
• Experienced leader with a track record of building and nurturing strong relationships with crewmembers, maintenance personnel, and colleagues, fostering teamwork and collaboration to achieve operational excellence.
• You have spent years applying your expertise in private aviation, consistently pairing it with strategic insight to shape decisions that maximize operational capability, reinforce the companys reputation for excellence, and empower internal teams to perform at their highest level.
• A master communicatorpersuasive, empathetic, and able to translate complex information into compelling recommendations.
  Comfortable navigating high-pressure, high-stakes environments and influencing decisions at the executive level.
• Proactive, resourceful, and solution-oriented, with the ability to balance client satisfaction, operational excellence, and regulatory compliance.

Your Role

• Serve as the primary advisor and advocate for principal owners, providing expert guidance on all facets of their aviation portfoliofrom operational strategy and maintenance oversight to annual budgeting and financial optimization.
• Build and maintain trusted relationships with clients, crewmembers, maintenance teams, and colleagues, understanding their unique goals, preferences, and constraints to ensure seamless collaboration and service delivery.
• Analyze operational, maintenance, and financial data to make recommendations that maximize efficiency, control costs, and deliver measurable value.
• Explain and justify fees, costs, and operational decisions in a clear, confident manner, ensuring clients and internal teams understand the rationale behind every recommendation.
• Collaborate cross-functionally to deliver integrated solutions that align maintenance schedules, operational readiness, and client expectations.
• Respond to complex, fast-moving situations with sound judgmentknowing when to provide immediate advice and when to delay recommendations for further analysis.
• Mediate and resolve issues across departments, always prioritizing both the clients interests and the integrity of Jet Aviations operation.
• Stay ahead of industry trends, regulatory changes, and market dynamics to proactively advise clients and Jet Aviation teams.

Lead, Grow, Make an Impact at Jet Aviation

At Jet Aviation, we empower our Client Aviation Directors to lead with confidence, grow their expertise, and make a lasting impact on our clients and our business. In this role, you will:

• Lead: Take ownership of the client relationship, acting as the principal advisor and advocate for high-net-worth individuals and their aviation portfolios. Inspire and guide crewmembers and colleagues to deliver exceptional service and operational excellence.
• Grow: Expand your professional capabilities through exposure to a wide range of aviation disciplines, including maintenance oversight and team leadership. We support your development with ongoing training, mentorship, and opportunities to take on new challenges.
• Make an Impact: Your recommendations and decisions directly influence the success of our clients aviation operations and the reputation of Jet Aviation. By delivering strategic advice, optimizing budgets, ensuring seamless experiences, and fostering strong team relationships, you will help our clients achieve their goals while driving our business forward.

Additional Details

At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If youre selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass pre-employment requirements before finalizing employment.

At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. Thats why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individuals race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (EEO status). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement.

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