**Basic Function**
Wolters Kluwer Tax & Accounting (TAA) is seeking a Director of Commercial Product Management responsible for defining Go-To-Market (GTM) strategy and executing the product vision and strategy across product lines, while leading growth, go-to-market execution, and revenue performance of our Performance Segment portfolio, including flagship products like TaxWise®, iFirm, and related products and services. This leader ensures alignment with business goals, drives cross-functional collaboration, and manages high-performing product teams to deliver solutions that meet market needs and customer expectations
This is a high-impact commercial leadership role responsible for defining and driving strategies across direct and indirect channels, including revenue accountability for our re-sale partner channel. You'll set segment-level commercial strategies, shape market positioning, and lead cross-functional initiatives to deliver product success across acquisition, monetization, retention, and partner enablement. With a low span-of-control team, you will lead by influence and insight - not just headcount. You'll be asked to manage complexity with agility, apply big-picture thinking, and drive precise tactical execution.
**Essential Duties and responsibilities**
Product Strategy & Vision
+ Define and communicate the product vision aligned with company objectives
+ Develop multi-year product roadmaps based on customer needs, market trends, and business priorities
+ Identify new market opportunities and evaluate build/buy/partner decisions
+ Improve Product adoption
+ Improve Customer Satisfaction (NPS)
Commercial Strategy & Revenue Ownership
+ Own the end-to-end revenue performance of the Performance Segment portfolio, across direct and re-sale partner channels.
+ Define and lead segment-specific GTM strategies, with a focus on customer acquisition, upsell, retention, and total business growth.
+ Create and optimize pricing models, packaging strategies, and revenue forecasts that reflect the needs of both direct and re-sale markets.
+ Assist in the build of financial plans and sales targets, ensuring visibility and accountability for channel contribution.
Defining and Executing Go-to-Market
+ Develop differentiated messaging, bundling, and promotional strategies that reflect the value proposition across customer segments and channels.
+ Partner closely with Sales, Marketing, and Customer Success to build and deliver effective GTM campaigns.
+ Monitor commercial KPIs, including customer acquisition, retention, and partner-led growth-making data-informed decisions to improve effectiveness.
Re-sale Partner Enablement
+ Support re-sale partners with access to sales collateral, launch assets, and training that enhance their ability to position WK products.
+ Lead quarterly business reviews and revenue planning sessions with key re-sale stakeholders to ensure joint accountability and shared success.
Customer Insight & Thought Leadership
+ Deeply understand tax preparer personas, needs, and seasonal buying behavior through direct engagement, market research, and VOC programs.
+ Represent the Performance Segment in internal strategy sessions, industry events, and other to-be-defined opportunities.
+ Lead customer-facing sessions (e.g., roadshows, partner roundtables, webinars) to reinforce WK's brand, roadmap, and platform vision.
Team & Cross-Functional Leadership
+ Manage and coach a small team of commercially focused product managers aligned to product line.
+ Work cross-functionally with Product, Engineering, Marketing, Finance, and Sales to ensure delivery of roadmap and business goals.
+ Champion a culture of measurable outcomes, tactical execution, and continuous improvement, particularly during tax season peaks.
**Other Duties**
Performs other duties as assigned by supervisor.
**Job Qualifications**
Education: Bachelor's degree in Business, Product Management, Marketing, or related field; MBA preferred
Experience:
+ 8+ years in product management, commercial strategy, product marketing, or channel development-preferably in B2B or prosumer software markets.
+ Proven experience owning revenue goals, defining pricing strategies, and leading GTM execution across both direct and channel sales models.
+ Familiarity with tax software markets, seasonal sales cycles, or high-volume/low-margin product portfolios a strong plus.
+ Experience working with resellers, franchise networks, or indirect channel partners is strongly preferred.
Other Knowledge, Skills, Abilities or Certifications:
+ Strategic thinker with strong commercial instincts and P&L accountability.
+ Excellent collaboration and cross-functional leadership, with ability to lead through influence.
+ Deep understanding of channel dynamics, reseller motivation, and partner relationship management.
+ High level of comfort with business modeling, data analysis, and KPI tracking.
+ Strong communicator and storyteller who can translate product strategy into clear market narratives.
+ Curious, adaptable, and results-oriented, with a high sense of ownership and urgency.
**Travel requirements**
20%
**Physical Demands**
Normal office environment.
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $208,800 - $295,550
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.