Client Service Specialist
Job Description
Job Description
Benefits:
- Continued Education $
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Out of the Box Physical Therapy | Cedar Knolls, NJ Are you the type of person who can strike up a conversation with anyone? Do you enjoy helping people, staying organized, solving problems, and being part of a team that makes a real impact? Out of the Box Physical Therapy is looking for a Clinical Service Specialist to become the face and voice of our practice. This is an ideal position for a recent college graduate or young professional who is highly personable, organized, tech-savvy, and eager to learn. We are a sports and orthopedic physical therapy clinic that prides itself on delivering exceptional patient experiences through one-on-one care. We believe the patient experience begins long before treatment starts, and this role is critical in creating that experience. What You'll Do
- Be the first point of contact for patients in person, by phone, text, and email
- Schedule patient appointments and manage provider schedules
- Collect copays and assist patients with billing questions
- Verify insurance benefits and educate patients on their coverage
- Coordinate with physician offices regarding referrals, prescriptions, and patient care needs
- Communicate with our billing company to ensure accurate and efficient claims management
- Maintain organization of patient records and administrative systems
- Manage company email and fax communications
- Assist with social media content collection, posting, and engagement
- Support community outreach and relationship-building efforts
- Help identify opportunities to improve clinic operations and patient experience
- Outgoing, friendly, and confident in conversation
- Highly organized and detail-oriented
- Able to learn new systems and processes quickly
- Comfortable multitasking in a fast-paced environment
- Professional, dependable, and proactive
- Strong with technology and computer systems
- An excellent written and verbal communicator
- A team player who takes ownership and initiative
- Bachelor's degree preferred (or graduating soon)
- Customer service, hospitality, sales, healthcare, fitness, or administrative experience is a plus
- Proficiency with computers, Google Workspace, Microsoft Office, and social media platforms
- Experience with healthcare administration is helpful but not requiredwe can teach the right person
- Healthcare operations
- Patient communication and customer service
- Marketing and social media
- Business development and community outreach
- Insurance and healthcare administration
Recommended Jobs
Registered Nurse / RN OR
Overview: Join our team as an evening shift, PRN, Operating Room (OR) Registered Nurse in Westwood, NJ. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: …
Executive Director of Medically Assisted Treatment - NE
Praesum Healthcare: Executive Director of Medically Assisted Treatment – Northeast Founded in 2003, Praesum Healthcare provides administrative services for healthcare providers spanning key geograp…
Training Content Developer
Details Stefanini Group is hiring! Stefanini is looking for a Training Content Developer in Edison, NJ 08837 (Hybrid) For quick Apply, please reach out to Maria Teresa Paje, call 248 263 8623/ e…
Technician Field Service
Job Description Job Description Pest control Technician needed to service commercial and residential accounts Experience preferred. Excellent wages and great work environment Company De…
Tech Senior Auditor - Post Trade Technology
Job Description Play a pivotal role in assessing and strengthening technology controls across the post-trade business process while accelerating your career in technology and risk. You’ll lead aud…
REGISTERED NURSE-NEURO ICU
About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innova…
Customs Entry Writer
Job Description Job Description Job Description We are seeking an experienced Import Customs Clearance Specialist to file customs entries in full compliance with U.S. Customs and Partner Governm…
Patient Services Representative
Job Title: Patient Services Rep Location: Jersey City Medical Center Department Name: Colony Plaza Oncology Req #: 0000235910 Status: Hourly Shift: Day Pay Range: $20.60 - $25.84 per…
Account Receivable/Account Payable
Our company is on the lookout for a highly organized and detail-oriented Account Receivable/Account Payable Specialist to join our skillful team. This pivotal dual role is essential for maintaining t…
Mental Health Therapist - 1099 Contractor - Trenton, NJ
About Lyra Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers a…