Lead Dental Front Desk
Job Description
Job Description
Lead Dental Front Desk - Full-Time
Location: Teaneck, NJ
Pay Range: $21-$26/hour (based on experience)
Sign-On Bonus: $700
Pediatric Dentistry of Teaneck is seeking a Lead Dental Front Desk professional to help manage and guide front office operations. This role is ideal for someone who is highly organized, dependable, and ready to take a leadership role in creating a smooth, patient-focused experience.
Pay & BenefitsCompetitive hourly pay: $21-$26/hour
$700 sign-on bonus
Monthly performance bonuses
Medical, dental, and vision insurance
Life insurance, 401(k), FSA/HSA
Paid time off (PTO)
Aflac supplemental insurance
Employee referral bonus program
Opportunities for advancement
Leadership and Coordination
Oversee front desk daily operations
Lead daily huddles and support team training
Assist with onboarding new front desk staff
Communicate with Office Manager regarding team needs
Patient and Office Management
Welcome and check in patients in a professional, friendly manner
Verify insurance eligibility and handle co-pays
Schedule and confirm appointments
Explain treatment plans and financial options to patients
Maintain accurate billing and patient records
Ensure HIPAA and OSHA compliance standards are followed
Operational Efficiency
Track daily metrics including production and collections
Assist with office supply management and vendor coordination
Recommend improvements for patient flow and administrative systems
Minimum 1-2 years of dental front desk experience (pediatric preferred)
Prior leadership experience or supervisory skills
Proficiency with Dentrix, Microsoft Office, and insurance portals
Knowledge of dental insurance billing and patient collections
Excellent communication and multitasking skills
High school diploma or GED
Reliable transportation to and from Teaneck, NJ
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